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Telework Management Telework Survey

Allowing employees to work from alternative worksites has positive outcomes for both Federal Agencies and their employees. OPM consultants developed a Telework Satisfaction Survey designed to specifically measure supervisors and employees on four telework dimensions; Telework Satisfaction, Knowledge of Telework Eligibility, Perceptions of Performance Management in the Telework Environment, and Engagement in the Telework Environment. OPM consultants survey supervisors and frontline employees separately to ascertain the distinct differences these groups may have on the four dimensions. Survey items are tailored specifically to the agency’s needs, and a report is provided documenting the results of the survey. The Telework Satisfaction Survey can also be used to assess any changes in these four dimensions after other telework services have been delivered (e.g., telework training, task analysis, etc.). and help establish a baseline and track agency Telework satisfaction and culture.

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