FY 1999 Performance Report

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We are convinced that, like the private sector, we must fully engage in the "war for talent" if we are to successfully create the workforce for the 21st century.
The Office of Personnel Management's core belief is that the Government's human resources – our 1.8 million dedicated public servants -- are our most vital asset. Like the private sector, we must fully engage in the "war for talent” if we are to successfully create the workforce for the 21st century. We must secure, develop, empower, and retain the talented people required to fulfill our mission for the American people. We must give agencies the tools and strategies to meet their unique needs in the new millennium.

Three years ago, in our first Strategic Plan under the Government Performance and Results Act, we defined the role of OPM as providing leadership and service to the Federal Government for effective strategic human resources management (HRM). We are the President's agent and advisor for operating and, more importantly, continuously improving the Government's HRM systems. Congress and the public have entrusted us with regulating these systems and administering Governmentwide programs. We work in partnership with agencies to create systems that enable them to recruit, develop, manage and retain a high-caliber and representative workforce. Our vision is that the quality of Government services, programs and operations will meet or exceed the public's expectations so that Federal employees are regarded as knowledgeable, helpful, ethical and committed to quality.

Our strategic plan is built to achieve this vision.

Four words describe our strategic goals: Lead, Protect, Serve, and Safeguard. We lead by designing HRM systems and policies for the Nation's largest employer. We protect national values embodied in law, including merit system principles and veterans' preference. We serve Federal agencies, employees, retirees, their families and the public through innovative and customer focused employment information, pay policy, benefits design and delivery, and technical assistance. We safeguard the employee benefit trust funds. And, internally, we provide our employees with the environment they need to accomplish this work.

This first annual OPM performance report, highlights our most significant accomplishments and summarizes our performance across the five strategic goals, 115 specific annual performance goals, and 377 performance measures identified for FY 1999. We are reporting the tangible actions of the last year to provide agencies with strategic HRM leadership, tools and assistance to effectively manage the Federal workforce. We met 94% percent of our goals, an accomplishment which was only possible because of our strong partnerships with agencies, employee representatives, and other key groups who are also dedicated to enhancing the Federal workforce.