FY 1999 Performance Report
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OPM's Scorecard
OPM Performance Totals
| Number | Met | Not Met | FY 2000 | Progress | No Data | |
| Annual Performance Goals | 115 | 108 | 0 | 1 | 5 | 1 |
| Performance Measures/Indicators | 377 | 279 | 33 | 1 | 23 | 41 |
Deferred: Internal changes in resources or priorities led to deferring the goal or indicator until FY 2000.
Progress: Indicates a goal or measure that was not reached, but significant progress was made.
No Data: Indicates a goal or measure for which no data were available for FY 1999, as originally planned.
Overall, we achieved 94 percent (108 our of 115) of the annual performance goals that we established for FY 1999 as intermediate steps toward meeting our five long-term strategic goals. Of the remaining seven goals, we made significant progress on five goals and deferred one until FY 2000 because of our need to refocus resources towards Y2K preparation. We could not assess one goal, because it described an activity which would be performed only if requested by a customer, and this did not occur during FY 1999.
We used 377 performance measures and indicators in our multi-measurement strategy to assess our annual goal attainment. Although many of these indicators were qualitative, we also established many quantitative performance targets. Not all indicators were of equal importance; thus we scored a goal as "met" if we achieved the majority or the most important of the indicators. We met our target level on 279 (74 percent) of our indicators. Of the remaining 98 indicators, we made significant progress on 23, and 41 could not be assessed because data were not available. (See the discussion beginning on page 22 on Quality of Performance Data for more information.) We did not meet target levels on 33 of our indicators, and scored them as "not met" – even when we were able to point to some progress. There was also a single indicator which was deferred -- along with the goal it assessed -- to FY 2000. The summary scorecard of our goal-by-goal performance is located on page six and our progress against each strategic goal is assessed in appendices A - N of this report.
While justly pleased with our overall FY 1999 performance, it is our intent to review our goals and indicators to be sure that we have set appropriately high "stretch" goals for the future. We have already begun this review, and will introduce changes in our future plans.