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U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

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Surveys

2004 OPM Benefits Survey Results


"This Administration is dedicated to ensuring that the resources entrusted to the Federal government are well managed and wisely used. We owe that to the American people. "

George W. Bush

Photo: President George W. Bush


2004 Benefits Survey - Purpose

  • OPM is the Executive Branch agency with primary responsibility for the Federal Government's human capital management policy and structure.
  • As part of its mission, OPM administers employee benefits programs for Federal agencies.
  • The purpose of the Benefits Survey is to determine employee attitudes about the importance, adequacy, value and competitiveness of the benefits programs.
  • Two survey instruments were used
    • New employees (employed less than three years)
    • Current employees (employed more than three years)

Survey Instrument

The survey focused on ten benefits programs:

  1. Employee health benefits
  2. Retirement annuity
  3. Thrift Savings Plan
  4. Retiree health benefits
  5. Life insurance
  6. Long term care insurance
  7. Flexible Spending Accounts
  8. Telework
  9. Child care subsidy
  10. Health and wellness programs

Survey Sampling

  • Final sample: 2,416 Federal employees
    • 1,172 new hires (with less than 3 years of Federal service)
    • 1,244 current employees (with 3 or more years of Federal service)
  • Goal of 2,400 sampled employees was met

Survey Administration

  • Six-week administration period ending January 8, 2005
  • 100% Web-based administration
  • 508-compliant Web versions made available
  • Response Rate (based on valid e-mail addresses)
    • 856 valid responses out of 2,416 sampled (35%)
    • 366 new hires out of 1,172 sampled (31%)
    • 490 current employees out of 1,244 sampled (39%)
  • Overall margin of error: +/- 3%
    • New hires: +/- 4%
    • Current employees: +/- 3%

Demographic Representation

AGE

 

Survey Sample

Federal Civilian Population (CPDF)

Age 18-24 Years

3%

4%

Age 25-34 Years

16%

13%

Age 35-44 Years

26%

26%

Age 45-54 Years

36%

35%

Age 55-64 Years

16%

20%

Age 65+ Years

2%

2%

GENDER AND LENGTH OF SERVICE

 

Survey Sample

Federal Civilian Population (CPDF)

Male

59%

55%

Female

41%

45%

Less than 3 Years

43%

16%

3 Years or More

57%

84%


Please Indicate the Extent to Which Each of the Currently Available Benefits is Important to You to Remain in or Accept Federal Employment. (All Employees)

 

Very Important

Somewhat Important

Not Important

2 Retirement Annuity

91%

7%

2%

3 Thrift Savings Plan

89%

7%

4%

1 Employee Health Benefit

89%

6%

5%

4 Retiree Health Benefit

87%

8%

5%

5 Life Insurance

71%

20%

10%

6 Long Term Care Ins.

63%

24%

13%

10 Health and Wellness Program

53%

24%

23%

7 Flexible Spending Account

45%

32%

23%

8 Telework

40%

23%

37%

9 Child Care Subsidy

31%

17%

51%

Items 1-10


Please Indicate the Extent to Which Each of the Currently Available Benefits Meet Your and Your Family's Needs. (All Employees)

 

Great or Moderate Extent

Slight Extent

Not Adequate

Don't Know

Not Available in Agency

26 Emp. Health Benefit

84%

7%

4%

6%

0%

28 Thrift Savings Plan

82%

9%

1%

8%

0%

30 Life Insurance

64%

18%

6%

13%

0%

27 Retirement Annuity

61%

12%

5%

22%

0%

29 Retiree Health Benefits

54%

11%

3%

32%

0%

35 Health and Wellness Program

45%

22%

9%

24%

0%

31 Long Term Care Insurance

39%

17%

7%

38%

0%

32 Flexible Spending Account

30%

17%

3%

45%

4%

33 Telework

18%

11%

7%

31%

34%

34 Child Care Subsidy

9%

7%

4%

65%

16%

Items 26-35


Considering the Amount You Have to Pay, How Would You Rate the Value of Each of the Currently Available Benefits? (All Employees)

 

Excellent or Good Value

Fair Value

Least Value

Don't Know

38 Thrift Savings Plan

74%

17%

1%

8%

36 Employment Health Benefits

58%

25%

10%

7%

40 Life Insurance

46%

28%

10%

15%

37 Retirement Annuity

45%

22%

7%

27%

39 Retiree Health Benefits

34%

16%

5%

45%

41 Long-Term Care Insurance

18%

17%

7%

57%

Items 36-41


How Competitive is Each of the Currently Available Benefits in Comparison to Benefits Offered to Other (non-Federal) Employees Whose Work is Similar to Yours? (All Employees)

 

Very or Moderately Competitive

Slightly Competitive

Not as Competitive

Don't Know

44 Thrift Savings Plan

66%

13%

2%

19%

42 Employment Health Benefits

57%

19%

8%

16%

43 Retirement Annuity

45%

16%

7%

32%

46 Life Insurance

44%

21%

9%

27%

45 Retiree Health Benefits

40%

11%

5%

45%

51 Health and Wellness Program

33%

17%

11%

40%

48 Flexible Spending Account

29%

13%

3%

56%

47 Long Term Care Insurance

21%

16%

4%

59%

49 Telework

16%

9%

19%

56%

50 Child Care Subsidy

9%

6%

9%

77%

Items 42-51


Importance of Benefits to Remain in or Accept Federal Employment: Current Employees/New Hires

Current Employees

 

Very Important or Important

Somewhat Important

Not as Important

2 Retirement Annuity

93%

6%

1%

3 Thrift Savings Plan

88%

8%

4%

1 Emp. Health Benefit

93%

4%

2%

4 Retiree Health Benefit

93%

5%

2%

5 Life Insurance

69%

22%

9%

6 Long Term Care Insurance

64%

23%

13%

10 Health and Wellness Program

54%

25%

21%

7 Flexible Spending Account

49%

28%

23%

8 Telework

45%

22%

32%

9 Child Care Subsidy

82%

17%

51%

New Employees

 

Very Important or Important

Somewhat Important

Not as Important

2 Retirement Annuity

87%

9%

4%

3 Thrift Savings Plan

91%

5%

4%

1 Emp. Health Benefit

84%

9%

8%

4 Retiree Health Benefit

79%

13%

8%

5 Life Insurance

73%

17%

11%

6 Long Term Care Insurance

62%

26%

12%

10 Health and Wellness Program

51%

23%

26%

7 Flexible Spending Account

40%

37%

23%

8 Telework

34%

24%

42%

9 Child Care Subsidy

80%

18%

52%


Employee/Family Needs: Current/New Hires

Current Employees

 

Great Extent or Moderate Extent

Slight Extent

Not Adequate

Don't Know

Not Available

26 Employment Health Benefits

88%

6%

4%

3%

0%

28 Thrift Savings Plan

80%

11%

2%

8%

0%

30 Life Insurance

62%

19%

7%

13%

0%

27 Retirement Annuity

62%

12%

5%

21%

0%

29 Retiree Health Benefits

60%

10%

2%

27%

0%

35 Health and Wellness Program

46%

22%

8%

24%

0%

31 Long Term Care Insurance

39%

17%

7%

38%

0%

32 Flexible Spending Account

30%

17%

2%

46%

6%

33 Telework

19%

11%

7%

27%

35%

34 Child Care Subsidy

8%

7%

4%

63%

18%

New Employees

 

Great Extent or Moderate Extent

Slight Extent

Not Adequate

Don't Know

Not Available

26 Employment Health Benefits

78%

9%

4%

9%

0%

28 Thrift Savings Plan

86%

6%

1%

7%

0%

30 Life Insurance

65%

17%

5%

13%

0%

27 Retirement Annuity

59%

12%

5%

23%

0%

29 Retiree Health Benefits

46%

13%

3%

38%

0%

35 Health and Wellness Program

44%

21%

11%

24%

0%

31 Long Term Care Insurance

38%

18%

6%

38%

0%

32 Flexible Spending Account

31%

17%

5%

47%

3%

33 Telework

25%

14%

9%

52%

46%

34 Child Care Subsidy

12%

8%

5%

75%

15%


Perceived Value of Benefits for the Money: Current/New Hires

Current Employees

 

Great Extent or Moderate Extent

Slight Extent

Not Adequate

Don't Know

38 Thrift Savings Plan

73%

16%

1%

10%

36 Employee Health Benefit

64%

24%

8%

4%

40 Life Insurance

41%

32%

13%

15%

37 Retirement Annuity

48%

21%

7%

25%

41 Long-Term Care Insurance

18%

18%

7%

57%

New Employees

 

Great Extent or Moderate Extent

Slight Extent

Not Adequate

Don't Know

38 Thrift Savings Plan

76%

17%

1%

6%

36 Employee Health Benefit

50%

26%

12%

12%

40 Life Insurance

54%

23%

6%

17%

37 Retirement Annuity

41%

23%

7%

29%

41 Long-Term Care Insurance

18%

17%

8%

57%


Perceived Competitiveness of Benefits Compared to Non-Federal Employee Benefits: Current/New Hires (Continued)

Current Employees

 

Very Competitive or Moderately Competitive

Slightly Competitive

Not Competitive

Don't Know

44 Thrift Savings Plan

63%

13%

2%

22%

42 Employment Health Benefit

60%

18%

7%

16%

43 Retirement Annuity

47%

15%

7%

32%

46 Life Insurance

40%

22%

11%

28%

45 Retiree Health Benefits

42%

12%

4%

41%

51 Health and Wellnes Program

31%

18%

10%

41%

48 Flexible Spending Account

26%

13%

3%

58%

47 Long-Term Care Insurance

20%

16%

4%

60%

49 Telework

16%

10%

20%

54%

50 Child Care Subsidy

7%

6%

10%

77%

New Employees

 

Very Competitive or Moderately Competitive

Slightly Competitive

Not Competitive

Don't Know

44 Thrift Savings Plan

69%

13%

2%

16%

42 Employment Health Benefit

55%

21%

9%

15%

43 Retirement Annuity

43%

17%

7%

33%

46 Life Insurance

48%

20%

6%

26%

45 Retiree Health Benefits

36%

11%

5%

49%

51 Health and Wellnes Program

35%

16%

11%

38%

48 Flexible Spending Account

32%

13%

2%

53%

47 Long-Term Care Insurance

21%

15%

4%

59%

49 Telework

16%

8%

18%

58%

50 Child Care Subsidy

11%

6%

7%

77%

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