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PDF File.SLIDE 11
Who Telecommutes? Supervisor Characteristics Are Important.
Examples:
Receptive to New Ways of Operating
Comfortable Managing By Results
KEY POINTS
Work suitable for telecommuting depends on job content, rather than job title.
Telecommuting is especially appropriate for work that requires thinking and writing; telephone-intensive or computer-oriented tasks.
Work may not be suitable for telecommuting if the employee needs to have extensive face-to-face contact or frequent access to material which cannot be removed from the regular office; or if it would be too costly for the agency to implement.
The characteristics of the employee and supervisor are important:
The employee should be someone who requires minimal supervision and has a performance appraisal of at least fully-successful. (However, in certain situations telecommuting may be used to improve performance -- possibly where timeliness due to lack of concentration is the problem.) The employee should also be adequately trained and knowledgeable of the organization.
The supervisor should be willing to try out the new arrangement and be comfortable managing by results.
FORMAT SUGGESTIONS
Ask participants to think about the positions in their own office and identify duties which may and may not be suitable for telecommuting. Ask them to explain why and why not.
Ask participants to review the duties determined inappropriate for telecommuting in the exercise above and suggest ways they might be made telecommutable.
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PDF File.
Updated June 18, 2001