You can report a QLE to DC Health Link in two ways:
Option 1: Login to your account on DCHealthLink.com and click on “Update My Information” link. You will be able to select the QLE reason and what type of action you want to take (e.g. add a new dependent). You can also update your address.
Option 2: Contact DC Health Link by phone (855-532-5465) or email (info@DcHealthLink.com). Please include the following information:
After you report the QLE, you will be notified within 3 business days to complete a new plan enrollment.
IMPORTANT: Whichever method you choose to report a QLE (other than an address update), you MUST complete a new plan enrollment for your QLE change to take effect. For example, if you want to add a new dependent to your current plan, you must complete plan shopping and select your current health plan.
This 30-day rule applies for new hires at any time. For example, if an employee is hired during open season, that person will still have 30 days from the date of hire to enroll, even if open season ends before the 30-day enrollment period ends.
Because coverage under the DC Health Link is employer-sponsored coverage, your plan coverage will terminate at the end of the month in which you leave your job. You may be eligible for Temporary Continuation of Coverage via an OPM-contracted FEHB plan. Please contact your agency’s benefits officer for more information and view the OPM Losing & Ineligible for FEHB webpage.
QLEs include, but are not limited to:
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