Human Resources and Security Specialists should use this tool to determine the correct investigation level for any covered position within the U.S. Federal Government.
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Agencies may request NBIB to reopen an investigation for issue resolution of A,
B, or C issues (original, upgrades, or conversions). The agency should
submit a written request to reopen the case and show what issues need to
be resolved. To submit a request to reopen an investigation, see instructions on NBIB's RSI and Reopen webpage.
The RSI is not a background or criminal investigation. An agency may request an RSI when it needs
additional investigation to resolve issues (such as alcohol or drug rehabilitation or credit) that might fall outside the
normal scope of an investigation; to establish a history or pattern of
behavior; or to obtain other information related to suitability or
security. The cost of the RSI varies depending on the work to be
performed, but basic pricing is listed in the National Background Investigations Bureau's (NBIB's) Billing Federal Investigations Notices. To initiate an RSI, please see the instructions on the NBIB RSI and Reopen webpage.
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