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Customer Interface processes agency requests to reopen investigations and conduct a Reimbursable Suitability Investigation (RSI). Agencies may submit their requests via fax (724) 738-0178, or mail:
PO BOX 618
1137 Branchton Rd.
Boyers, PA 16018-0618
If you have a question about a reopen or RSI, please call the Telephone Liaisons at (724) 794-5228.
Reopen or RSI requests must be typed on agency letterhead and contain the following:
For more information about RSIs, see the Federal Investigation Notices, Letter No. 97-2, dated July 29, 1997, and Letter No. 93-4, dated June 14, 1993; or, call SAST (724) 794-5612, extension 4600.
An individual's failure to register with the Selective Service is
considered an issue of eligibility for appointment, and agencies should
follow the guidance provided in 5 CFR 300.701-707 when considering such
individuals for appointment. Questions may be directed to the Human
Capital Leadership and Merit System Accountability Division at (202)
606-2131, or you may write to:
U.S. Office of Personnel Management
Human Capital Leadership and Merit System Accountability Division
1900 E Street NW, Room 7470
Washington, DC 20415
The identity of OPM investigators can be confirmed through Federal Investigative Services’ Security and Safety Team. There are two ways to confirm the identity of an investigator; by phone at 888-795-5673 option 1, or by e-mail to FISSST@opm.gov.
Once a period of debarment from competition for, or appointment to, specified positions has expired, a person is eligible to apply to any vacancy announcement posted following the application procedures outlined for the announcement. The agency to which the person applies will process the application and evaluate the suitability of the applicant, as appropriate.
The identity of OPM investigators can be confirmed through Federal Investigative Services’ Security and Safety Team. There are two ways to confirm the identity of an investigator; by phone at 888/795-5673 option 1 or by e-mail to FISSST@opm.gov.
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