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Frequently Asked Questions Personnel Documentation

  • If you have forgotten your Login ID or Password, you can use the "Forgot Login ID” or “Forgot Password" link on the EEX Login Page. 

     

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  • The helpdesk’s preferred method of contact is by email at eopfhelpdesk@opm.gov for tracking purposes. The alternate method of contact is by telephone at 1-866-275-8518.

    You need to provide the following:

    1. Full Name

    2. Agency/Organization

    3. Contact information (phone and email)

    4. The Agency URL impacted (the link to the website)

    5. The Web Server number (found on the bottom left of the accept screen)

    6. Complete description of the problem

     

     

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