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An official website of the United States Government.

Frequently Asked Questions USAJOBS

What do I do if my password was reset, but I did not receive the email containing the password?

If you clicked Contact Us to have your account reset and did not receive an email containing a new password, then the email may have been blocked as spam. Check your spam folder. If the email is not in your spam folder, click Contact Us.

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Your error has been logged and the appropriate people notified. You may close this message and try your command again, perhaps after refreshing the page. If you continue to experience issues, please notify the site administrator.