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Human Resources and Security Specialists should use this tool to determine the correct investigation level for any covered position within the U.S. Federal Government.
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Each federal agency or department to which an individual applies is responsible for making the appropriate access, fitness, suitability and/or clearance determination for any position for which the person is being considered. Therefore, it will be up to the hiring agency to decide the impact the DUI has on the hiring decision.
If asked on any Federal application or background investigation document, the DUI must be reported.
Agencies may request SAB to reopen a NACI for issue resolution of A,
B, or C issues (original, upgrades, or conversions). The agency should
submit a written request to reopen the case and show what issues need to
be resolved. Include the name and telephone number of the requesting
official and copies of pertinent documents.
If appropriate coverage or issue resolution is absent from a
background investigation, the case should be discussed with OPM-FIS
Systems Access Support Team at (724) 794-5612, extension 4600. SAST
will determine if the requested information was within the scope of the
requested investigation and should have been covered or if an upgrade
investigation or Reimbursable Suitability/Security Investigation (RSI)
is needed to obtain the information.
Customer Interface processes agency requests to reopen investigations and conduct a Reimbursable Suitability Investigation (RSI). Agencies may submit their requests via fax (724) 738-0178, or mail:
PO BOX 618
1137 Branchton Rd.
Boyers, PA 16018-0618
If you have a question about a reopen or RSI, please call the Telephone Liaisons at (724) 794-5228.
Reopen or RSI requests must be typed on agency letterhead and contain the following:
For more information about RSIs, see the Federal Investigation Notices, Letter No. 97-2, dated July 29, 1997, and Letter No. 93-4, dated June 14, 1993; or, call SAST (724) 794-5612, extension 4600.
Agents do not need to be licensed private investigators. All agents working under this contract must meet the training requirements, qualifications, and the security/fitness requirements outlined in the contract.
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