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Frequently Asked Questions Telework

Employee

  • To obtain a copy of your agency telework policy, first go to your agency’s intranet.  If you are unsuccessful, please contact your agency telework coordinator or TMO or visit your agency HR Department.
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  • For the most recent telework data, visit Telework.gov's Annual Reports to Congress page and view the latest report.
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  • Federal hiring authority and decisions are made at the individual agency level.  The Governmentwide office for the Federal telework program does not maintain information about Federal job opportunities or a listing of Federal positions that are eligible for telework.  As required by the Telework Enhancement Act, each Federal agency establishes its own telework program authorizing employees to telework, including determinations about eligibility.  

    For more information about Federal job opportunities please visit the USAJOBS website.
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  • Yes, the Telework Enhancement Act requires every employee who participates in telework to have a written agreement, regardless of the type of telework.
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  • No.  The language of the Telework Enhancement Act does not contain language that would lead us to revise our understanding that telework is a voluntary flexibility.  In other words, an agency may not compel an employee to telework even if the duties of the position make that employee “telework eligible.”  However, although entering into a telework arrangement is voluntary, once the employee is under such an arrangement, he/she may be required to telework outside of his/her normal work schedule in the case of a temporary emergency situation if that understanding has been clearly communicated by the agency to the teleworking employee in the written telework agreement.  Also, it is important to remember the intent of the Act is to promote the use of telework so agencies and managers should make every effort to encourage employees and managers to telework as appropriate.
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  • It is the employee's responsibility to maintain a clean, safe and productive home office environment.  Depending on the requirements of the agency telework policy, a manager may ask the employee to complete a safety checklist self-certifying the home office is free from hazards.  The checklist generally provides a description of the agreed upon alternative worksite or designated work area, a self-certifying assessment of its overall safety, and if signed, assumes compliance.

    Government employees causing or suffering work-related injuries and/or damages at the alternative worksite are covered by the Military Personnel and Civilian Employees Claims Act, the Federal Tort Claims Act, or the Federal Employees’ Compensation Act (workers’ compensation), as appropriate.  Managers should immediately investigate any reports of accidents or injuries on the job.
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  • The key difference between the telework relationship and the in-office relationship is your manager cannot see what you are doing when you are working at home.  It all comes down to trust.  You can take a number of simple steps to earn your manager’s trust by:
    • Doing your best work
    • Completing work assignments on time
    • Pitching in to help when needed (it is important to continue to be a team player even when teleworking)
    • Volunteering for projects
    • Working independently without the need for close supervision
    • Keeping your supervisor and co-workers informed about what you are working on and what you have accomplished
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  • Yes. There does not appear to be any language in the Act that would lead us to revise our understanding that telework is a voluntary flexibility. In other words, an agency may not compel an employee to telework, even if the duties of the position make that employee "telework eligible." However, although entering into a telework arrangement is voluntary, once the employee is under such an arrangement, he/she may be required to telework outside of his/ her normal telework schedule in the case of a temporary emergency situation if that understanding has been clearly communicated by the agency to the teleworking employee in the written telework agreement.  Also, it is important to remember that the intent of the Act is to promote the use of telework and agencies should make every effort to encourage employees and managers accordingly.
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  • Yes, OPM offers a Governmentwide telework training program for employees on our website, www.telework.gov.  Additionally, individual agencies have the option of offering their own on-line or classroom based telework training tailored to their organizations.
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  • Each Federal agency sets up its own approval process, but generally the immediate supervisor must formally agree to a specific employee's request. Prior to beginning telework, the employee and manager must successfully complete an interactive telework training program and enter into a written agreement.  Contact your telework coordinator or Telework Managing Officer for details about your own agency’s process.
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