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About Us Budget & Performance

America faces many challenges today. We have overcome every challenge in our history because men and women of good will, keen minds and strong hearts have always stepped forward to aid their Nation through service, both in civilian Government and in our Armed Forces.

The Civil Service of today carries forward that proud American tradition. Whether it is defending our homeland, restoring confidence in our financial system and administering an historic economic recovery effort, ensuring adequate health care for our veterans and fellow citizens or searching for cures to the most vexing diseases—we are fortunate to have our best and our brightest to rely upon. Our people are our most important tool in facing any challenge, and we forget that at our peril. They are not merely a part of the equation, like capital or technology. They ARE the equation.

OPM’s Strategic Plan FY 2018 – 2022

The Office of Personnel Management exists to support the men and women who serve the American people as Federal workers. Over the next four years, this strategic plan will guide the Agency’s efforts to lead and serve the Federal Government in enterprise human resources management by delivering policies and services to achieve a trusted effective civilian workforce.


Our goal is to eliminate the current backlog in processing retirement claims.  No later than July 2013, we hope to proclaim that 90 percent of retirees receive their full annuity payments within 60 days of retirement.

To be clear and transparent in this process, we've developed a strategic plan to achieve this goal.  We have made retirement operations a priority for the Agency, and are devoting the necessary leadership and talent from our agency to the task. We look forward to working with Congress and other stakeholders as we eliminate the backlog, improve our customer service, and honor our retirees.

You can follow our progress by reviewing the statistics we issue on the status (and progress) of the backlog by downloading the monthly report.

Small Business

To assure the best use of tax-payer dollars we've established a Strategic Plan to guide our efforts to assure small businesses become suppliers of choice.


As the largest employer in the United States (U.S.), the Federal government has a unique opportunity to influence our country's ecological and financial future. The U.S. Office of Personnel Management (OPM) is excited to play a part in the worldwide sustainability movement. OPM is tasked with recruiting, retaining, and honoring a world-class workforce for the American people. There is no better way to honor government employees and all Americans than to help ensure their communities are healthy. With this goal in mind, OPM will begin implementing our first Strategic Sustainability Performance Plan.

Several current initiatives will aid OPM's sustainability agenda. We are in the process of updating the Theodore Roosevelt Building's heating, ventilation, and air conditioning system and installing solar panels on the roof. OPM is also working with the Department of the Interior and the General Services Administration to begin local food programs such as a farmer's market and community gardens around the Washington, D.C. buildings. We are promoting flexible work arrangements that will lead to reduced building energy use and vehicle emissions. Furthermore, we are continuing to investigate sustainability opportunities and improvements at all of our facilities.

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