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Employee Services

Employee Services (ES) provides oversight for programs and benefits regarding Federal employees. We offer policy direction and leadership in designing, developing, and implementing Government-wide human resources systems and programs for recruitment, pay, leave, performance management and recognition, employee development, work/life/wellness programs, and labor and employee relations. We also provide technical support to agencies for the full range of human resources management policies and practices, including veterans’ employment and evaluation of agencies’ human resources programs. ES is also responsible for managing the operation of OPM’s internal human resources program.

Employee Services provides the following programs and departments in support of OPM:

Recruitment and Hiring programs have been developed by OPM to help strengthen the current hiring reform movement by streamlining and simplifying the hiring process.

Pay and Leave provides leadership on Federal pay and leave administration policies and programs. We maintain pay tables for General Schedule employees, manage the Federal Wage System, and develop and provide Government wide regulations and policies on other pay and leave authorities.

Senior Executive Service and Performance Management leads Government-wide human capital policy for the Senior Executive Service and other senior professionals, as well as for non-executive performance, awards, and leadership development.

Accountability and Workforce Relations (AWR) provides technical expertise, policy guidance, and professional development opportunities on employee and labor relations across the Federal government. Labor Relations advises the OPM Director and Federal agencies on issues arising under the Federal Service Labor-Management Relations Statute to help maintain good relations among agencies, labor organizations, and employees. Employee Accountability reviews third-party decisions for consistency with civil service laws, rules and regulations and advises the OPM Director on exercising formal intervention or reconsideration of decisions.

Veterans Services provides Governmentwide leadership and direction to improve the Federal employment opportunities for veterans, transitioning military service members, military spouses, and their families.

OPM Human Resources (internal) functions as OPM’s Human Resources Office, working to support the needs of the many program offices within OPM, from recruiting candidates for our own employment opportunities to handling all internal human resources-related matters for OPM’s current workforce.

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