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    Contact Retirement Retirement Information Center

    services online

    1
    FEB
    Posted 8:00 AM by Ken Zawodny

    It’s February! And that means tax filing season has kicked off and you will need a copy of your 1099R, detailing annuity payments received during 2016, to start the annual fun. Retirement Services finished printing and mailing out hard copy forms last week. If you have not yet received yours, it’s probably on the way but regardless, you can access your 1099R electronically today on Services Online.

    Simply go to https://www.servicesonline.opm.gov/ . If you do not remember your password, click on the “Forgot Password” link to get a new one. While in Services Online, make sure we have your correct mailing and email addresses to ensure you receive future correspondence from us. And after filing, return to Services Online to tweak your tax withholdings for FY 2017, if necessary.

    If you enjoy getting your 1099R quickly and easily online, like thousands of your fellow annuitants, and have not already done so, elect to “opt in” to go green and skip the “hard copy” entirely next year! Plus with the savings from not having to mail over 2 million 1099Rs, we could help improve services.

    Skip the call to Retirement Services, Services Online is available 24-7 during tax season and year-round!


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    I do hope everyone had a happy and safe New Year. Here, we find ourselves in midst of the traditional retirement busy season, with many former federal employees joining the ranks of those who forged the way ahead into retirement. With that increase in workloads, as many of you know, the call center has become overwhelmed with calls. I recognize the level of service concerning the call center doesn’t meet your or my expectations. We continue to work within the limited resources we have to provide you the very best service we can. And please know, that I continue to fight for resources to ensure you get the service your deserve, honoring your service as we are committed to do.

    Remember, the Retirement Services Online is available 24 hours a day enabling you to take charge of your account without a busy signal or long wait times. If you need to contact us for any of the following, please go to https://www.servicesonline.opm.gov/

    • View/Print 1099-R Tax Forms
    • Change Federal and State Income Tax Withholding
    • View/Print Annuity Statement/Verification of Income
    • View/Print a Year-to-Date Summary Of Payments
    • View/Print Verification of Life Insurance (FEGLI)
    • Report a Missing Annuity Payment
    • Report an Annuitant’s Death
    • Change Mailing Address
    • Change SOL Password
    • View the Status of Case while in Interim Pay
    • Establish an Allotment to an Organization
    • Request Duplicate Annuity Booklet
    • Set up a Checking or Savings Allotment
    • Sign up for Direct Deposit of Annuity Payment
    • Update Email Address/Opt-in to Receive Information Electronically
    • View/Print Retirement Services Reference Card (ID Card)

    Or as always, we remain available to assist you via the call center’s toll free number, 888-767-6738. And in closing, here’s hoping for an early Spring.


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    As January comes to a close, it is time to start assembling everything you need to file your Federal income taxes.   The “hard copy” 1099Rs are hot off the press and will be in the mail this week.  There is, however, a way to access your 1099R today.

    Simply go to www.servicesonline.opm.gov (SOL).  If you do not remember your password for SOL, instructions are provided on how to get a new one.   While in SOL, make sure we have your correct mailing address and email address to ensure you receive future correspondence from us.

    If you enjoy getting your 1099R quickly and easily online, and have not already done so, elect to “opt in” to go green and skip the “hard copy” entirely next year!

    You can return to SOL if you need to tweak your tax withholding for FY 2015…or if you need another copy of your 1099R later.

    There is no need to call Retirement Services during business hours, as SOL is available 24-7 during tax season and year-round!


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    Did you hear?  Federal retirees and survivors will receive a 1.7% Cost-of-Living adjustment (COLA) effective December 1, 2014.  You will see the increase in the January 2, 2015, payment.

    Why wait until you receive your annual mailer at the end of December to see your new monthly annuity amount.  Simply go to Services Online (SOL) (www.servicesonline.opm.gov) to see your new annuity amount.     If you do not remember your password for SOL, simply follow the instructions to get a new one.

    While on SOL, why not do some annuity housekeeping by checking to make sure we have your correct mailing address, email address and the proper Federal or state tax withholdings.   

    Additionally, help us reduce our carbon footprint by opting in to receive your annual mailer and 1099R electronically.  Receiving them electronically will allow you to receive the information sooner and save them directly to your computer for easy access in the future.  

    As always, OPM continues to keep your transactions on SOL safe, secure and easy for you to access at any time 24/7 365 days a year. 


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    28
    JAN
    Posted 9:00 AM by Ken Zawodny

    Happy New Year from Retirement Services!

    This message is to bring you the latest news concerning Services Online (SOL) that will benefit you and your family.

    Last summer, we introduced for the first time, the opportunity for annuitants and survivors to receive the annual notice and IRS 1099R from us using your SOL account. I’m pleased  to say this has been a big success. Thousands of you signed up to receive these mailings using SOL. We are expecting even greater enrollment this year. Simply go to www.ServicesOnline.opm.gov to sign up. If you do not remember your password, instructions are provided on how to obtain another one. Remember, after 15 months of non-usage, your SOL password will expire.

    Several of you have participated in our customer satisfaction survey.  Overall satisfaction with SOL is eighty-seven percent with ninety-one percent of annuitants completing their transaction(s).

    Retirement Services thanks you for helping to reduce our carbon footprint by reducing the number of mailings we send every year.

    OPM will continue to keep your transactions on SOL secure and easy for you to access as we move toward a modern and responsive system that meets your needs now and in the future.


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