As of February 2012, our average processing time is 5 months from the date we receive your final paperwork from your human resources and payroll offices. Of the current pending claims workload, 47 percent are less than 2 months old and 25 percent are older than 6 months.
If we need additional information from you or your former employing agency, your claim will take longer to process. Additional time will also be needed if we need to contact you to make a benefit election, such as a decision to make a service credit deposit, or if we need to contact an external agency, such as SSA for an offset calculation.
There was an unexpected error when performing your action.
Your error has been logged and the appropriate people notified. You may close this message and try your command again, perhaps after refreshing the page. If you continue to experience issues, please notify the site administrator.