Human Resources and Security Specialists should use this tool to determine the correct investigation level for any covered position within the U.S. Federal Government.
Contact your former agency personnel office, if recently separated. Otherwise, send your request to:
Federal Records Center
National Archives and Records Administration
Civilian Personnel Records
1411 Boulder Boulevard
Valmeyer, IL 62295
Fax: (618) 935-3014
Inquiries should include the full name under which formerly employed, social security number, date of birth, and to the extent known, former Federal employing agencies, addresses and dates of such employment. The Privacy Act of 1974 (5 USC 552a) and the Office of Personnel Management require a signed and dated written request for information from the Federal Records Center. No requests for information from personnel or any other type of records will be accepted by telephone or e-mail.
The Career Transition Assistance Program (CTAP) is designed to improve a current Federal employee’s chances of finding a new job within their agency through selection priority. Each agency has a specific CTAP containing more detailed information about the agency's transition policies. Your human resources office should be able to explain the specifics for your agency.
Note for Department of Defense (DoD) Employees: CTAP special selection priority does not apply to DoD employees. DoD uses the Priority Placement Program (PPP) to help place its surplus employees. In addition to PPP, displaced DoD employees can register for their local Reemployment Priority List (RPL), and request selection priority for jobs in non-DoD agencies using the Interagency Career Transition Assistance Plan (ICTAP) .
To get selection priority for vacancies in an agency, an employee must meet the following criteria:
surplus employee: An employee in the competitive service**, in tenure group I (career) or tenure group II (career conditional), who has an official notice from your agency saying that your position is no longer needed. This notice could be:
** Agencies can extend the definition of a "surplus" employee to include employees in the excepted service if they are on Schedule A or B appointments without time limit and have received an appropriate notice (see above). Selection priority for these employees is limited to other permanent Schedule A or B positions in the same agency and local commuting area. Note: Excepted Service employees are not eligible for selection priority in other agencies under ICTAP.
displaced employee: An employee in the competitive service**, in tenure group I (career) or tenure group II (career conditional), who has an official notice from your agency saying you will be separated by reduction in force. This notice could be:
** Agencies can extend the definition of a "displaced" employee to include employees in the excepted service if they are on Schedule A or B appointments without time limit and have received an appropriate notice (see above). Selection priority for these employees is limited to other permanent Schedule A or B positions in the same agency and local commuting area. Note: Excepted Service employees are not eligible for selection priority in other agencies under ICTAP.
For more information on grades, steps, and Federal salaries, please go to 2010 General Schedule. The "Federal Occupational Groups" contains a list that will help you identify the General Schedule (GS) series positions that are of the greatest interest to you. You may obtain additional information in the "GS Position Classification Standards" and the "Qualification Standards for General Schedule Positions."
Although each agency is different, generally the hiring agency will provide notification updates within 15-30 days after the job opportunity announcement (JOA) closes. Select Application Status from the "My Account" tab on the header of USAJOBS to view an application status. To find the contact information if the job is closed, and you have already applied for the job by clicking the “Apply Online” button, you can find the JOA in your Application Status list and click on the job title. This will open the whole job announcement.
While USAJOBS continues to partner with agencies to improve online status updates for job applications, additional information may be available by viewing the “More Information” link from the application status page. For specific information about your application status, use the Human Resources point of contact for the position listed on the Job Opportunity Announcement. All decisions about eligibility, qualifications, and hiring are made by the Agency.
If you have questions about your rating or a job that you applied for, you will need to contact the agency that posted the announcement to find out why you were rated ineligible. To contact the agency, click the "Agency Contact Info" link in the box on the right-hand side of the JOA. Once the announcement has closed, it will no longer appear on the USAJOBS website.
JOA and it will be listed there. Once the announcement has closed, it will no longer appear on the USAJOBS website. However, the contact information should also be listed on the Notice of Results that you received. Additionally, you may refer to your Application Status list and click on the job title to pull up the JOA. Your Application Statuses remain in your account for 12 months.
There are a number of factors that control how applications are recorded in USAJOBS accounts. Many of the actions required to update your application records are controlled by the agency systems through which you applied to the position, which passes information to USAJOBS. Please know that we are working continually with the systems we connect with to improve the processes to give job applicants the most complete and up-to-date status information possible.
The Office of Management and Budget has mandated that agencies are responsible for evaluating and providing status to applicants at four points. These points are:
To edit your resume, follow these steps:
1. Click My Account.
3. In the My Resumes section, click the Edit link below the resume in the
list. This will bring you to the first section of your resume with your
4. On the tabs at the top, click the appropriate section of the resume that
you wish to edit.
5. Make the desired changes and double check that all of the required
information (*) is completed.
6. Click save.
This will move you onto the next section of the resume
If further assistance is needed, click USAJOBS Support
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