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Every data submission that your CAHPS®3.0H Survey vendors sends to OPM must be accompanied by a "crosswalk" that will allow OPM to map your plan's data to the appropriate FEHB Sub-Code. This is the only way that OPM will be able to identify submissions and allocate data correctly. The crosswalk must include the following information:
The Member-level and Summary-level filenames must follow the NCQA naming conventions.
Member-level File Name
Summary-level File Name
NCQA Plan Name
FEHB Plan Name
XYZ Healthplan, Inc.
MNO Health Providers S. Cal
MNO Health Network
MNO Health Providers N. Cal