Click here to skip navigation
This website uses features which update page content based on user actions. If you are using assistive technology to view web content, please ensure your settings allow for the page content to update after initial load (this is sometimes called "forms mode"). Additionally, if you are using assistive technology and would like to be notified of items via alert boxes, please follow this link to enable alert boxes for your session profile.
An official website of the United States Government.
Skip Navigation

In This Section

    Healthcare Plan Information

    Kaiser Permanente Ohio Patient Safety Initiatives

    To Kaiser Permanente National Patient Safety Program

    In Ohio, patient safety is an integral part of our quality program and substantial resources are dedicated to improving quality. Assuring and improving patient safety is a crucial aim of the organization and its practitioners, managers, employees and affiliates. The Plan's patient safety committee meets monthly and includes participants from our Permanente Medical Group and Health Plan. A patient safety officer has been appointed along with a corresponding patient safety physician champion. The patient safety committee has developed a policy that corresponds to the national plan. Our patient safety policy has been communicated throughout our organization. The committee reviews our current practice for safety monitoring and recommends changes to improve error identification, reporting, resolution and evaluation activities. Patient safety leads have been identified at every facility that are responsible for implementing our patient safety initiatives as we continue to build our patient safety program.

    Our patient safety policy requires individual departments to monitor events that can impact the safety and well being of our members. For example:

    • The Pharmacy Department monitors drug recalls and tracks adverse drug events and reports them quarterly to the committee.
    • The Nurse Telecare project monitors member compliance with antidepressant medications.
    • Environmental Health and Safety in conjunction with Infection Control and Pharmacy monitor our facilities to ensure proper procedures and precautions are in place.

    In addition to the patient safety programs described in our national response, several initiatives are also underway in Ohio:

    • Completed the required 75% of KP employee patient safety awareness education
    • Completed 2001-02 Outpatient Medication Safety Assessment Action Plan and developed and implemented an outpatient safe medication storage self-assessment tool
    • Implementation of "Code Assist" emergency response in all medical offices
    • Implemented patient safety rounds in our medical facilities
    • Human factors training and safety attitude survey done at the Strongsville facility
    • Direct linkage to safety awareness education installed on the Ohio Intranet
    • Safe prescribing practices education incorporated into new practitioner orientation
    • Leadership and labor conducted walkabout "Workplace Safety" blitz
    • Implementation of a LMPP (Labor Management Physician Partnership) taskforce to address violence in the workplace

    Education and Training

    We have a number of educational and information programs devoted to patient safety in Ohio. The plan uses bulletins and websites to inform members about new patient safety programs. Frequently used features of our member-only website include requests for advice and the health and drug encyclopedia.

    During monthly patient safety rounds at our medical facilities, staff identifies patient safety and risk issues that are tracked on an issue log until resolution is completed. These rounds are also used as opportunities to educate and train staff on various patient safety issues as well as to encourage responsible reporting.

    Through our Partners in Health member publication, members are engaged as our patient safety partners by encouraging them to be an "active member of the health care team." In the Winter 2002 edition, members were educated about innovative programs and technologies available at Kaiser Permanente. Another section gave helpful hints to help prepare for an office or hospital visit such as making a list of all medications they are taking to review with their practitioner during the visit.

    Control Panel