D5110 Complete denture - maxillary – Limited to 1 every 60 months |
D5120 Complete denture - mandibular – Limited to 1 every 60 months |
D5130 Immediate denture - maxillary – Limited to 1 every 60 months |
D5140 Immediate denture - mandibular – Limited to 1 every 60 months |
D5211 Maxillary partial denture – resin base (including, retentive/clasping materials, rests, and teeth) – Limited to 1 every 60 months |
D5212 Mandibular partial denture – resin base (including, retentive/clasping materials, rests, and teeth) – Limited to 1 every 60 months |
D5213 Maxillary partial denture - cast metal framework with resin denture bases (including retentive/clasping materials, rests and teeth) – Limited to 1 every 60 months |
D5214 Mandibular partial denture - cast metal framework with resin denture bases (including retentive/clasping materials, rests and teeth) – Limited to 1 every 60 months |
D5221 Immediate maxillary partial denture - resin base (including retentive/clasping materials, rests and teeth) - Limited to 1 every 60 months. |
D5222 Immediate mandibular partial denture - resin base (including retentive/clasping materials, rests and teeth) - Limited to 1 every 60 months. |
D5223 Immediate maxillary partial denture - cast metal framework with resin denture bases (including retentive/clasping materials, rests and teeth) - Limited to 1 every 60 months. |
D5224 Immediate mandibular partial denture - cast metal framework with resin denture bases (including retentive/clasping materials, rests and teeth) - Limited to 1 every 60 months. |
D5227 Immediate maxillary partial denture - flexible base (including any clasps, rests and teeth) - Limited to 1 every 60 months |
D5228 Immediate mandibular partial denture - flexible base (including any clasps, rests and teeth) - Limited to 1 every 60 months |
D5282 Removable unilateral partial denture – one piece cast metal (including retentive/clasping materials, rests, and teeth), maxillary - Limited to 1 every 60 months |
D5283 Removable unilateral partial denture – one piece cast metal (including retentive/clasping materials, rests, and teeth), mandibular - Limited to 1 every 60 months |
D5284 Removable unilateral partial denture – one piece flexible base (including retentive/clasping materials, rests, and teeth) – per quadrant - Limited to 1 every 60 months. |
D5286 Removable unilateral partial denture – one piece resin (including retentive/clasping materials, rests, and teeth) – per quadrant - Limited to 1 every 60 months. |
D5859 Placement of semi-precision abutment - natural tooth - Limited to 1 every 60 months |
D5876 Add metal substructure to acrylic complete denture – per arch - Limited to 1 every 60 months |
D5877 Duplication of complete denture – maxillary - Limited to 1 per 60 consecutive months, combined with D5110 Complete denture - maxillary |
D5878 Duplication of complete denture – mandibular - Limited to 1 per 60 consecutive months, combined with D5120 Complete denture - mandibular |
D5899 Unspecified removable prosthodontic procedure, by report |
| Note: An implant is a covered procedure of the plan only if determined to be a dental necessity. MetLife claim review is conducted by a panel of licensed dentists who review the clinical documentation submitted by your treating dentist. If the dental consultants determine an arch can be restored with a standard prosthesis or restoration, no benefits will be allowed for the individual implant or implant procedures. Only the second phase of treatment (the prosthodontic phase-placing of the implant crown, bridge denture or partial denture) may be subject to the alternate benefit provision of the plan. |
D6010 Surgical placement of implant body: endosteal implant - Limited to 1 every 60 months |
D6012 Surgical placement of interim implant body for transitional prosthesis: endosteal implant - Limited to 1 every 60 months |
D6040 Surgical placement: eposteal implant – Limited to 1 every 60 months |
D6049 Scaling and debridement of a single implant in the presence of peri-implantitis inflammation, bleeding upon probing and increased pocket depths, including cleaning of the implant surfaces, without flap entry and closure - Limited to 1 in 12 months |
D6050 Surgical placement: transosteal implant – Limited to 1 every 60 months |
D6055 Connecting bar – implant supported or abutment supported - Limited to 1 every 60 months |
D6056 Prefabricated abutment – includes modification and placement – Limited to 1 every 60 months |
D6057 Custom fabricated abutment – includes placement - Limited to 1 every 60 months |
D6058 Abutment supported porcelain/ceramic crown - Limited to 1 every 60 months |
D6059 Abutment supported porcelain fused to metal crown (high noble metal) - Limited to 1 every 60 months |
D6060 Abutment supported porcelain fused to metal crown (predominantly base metal) - Limited to 1 every 60 months |
D6061 Abutment supported porcelain fused to metal crown (noble metal) - Limited to 1 every 60 months |
D6062 Abutment supported cast metal crown (high noble metal) - Limited to 1 every 60 months |
D6063 Abutment supported cast metal crown (predominantly base metal) - Limited to 1 every 60 months |
D6064 Abutment supported cast metal crown (noble metal) - Limited to 1 every 60 months |
D6065 Implant supported porcelain/ceramic crown - Limited to 1 every 60 months |
D6066 Implant supported crown - porcelain fused to high noble alloys - Limited to 1 every 60 months |
D6067 Implant supported crown - high noble alloys - Limited to 1 every 60 months |
D6068 Abutment supported retainer for porcelain/ceramic FPD - Limited to 1 every 60 months |
D6069 Abutment supported retainer for porcelain fused to metal FPD (high noble metal) - Limited to 1 every 60 months |
D6070 Abutment supported retainer for porcelain fused to metal FPD (predominantly base metal) - Limited to 1 every 60 months |
D6071 Abutment supported retainer for porcelain fused to metal FPD (noble metal) - Limited to 1 every 60 months |
D6072 Abutment supported retainer for cast metal FPD (high noble metal) - Limited to 1 every 60 months |
D6073 Abutment supported retainer for cast metal FPD (predominantly base metal) - Limited to 1 every 60 months |
D6074 Abutment supported retainer for cast metal FPD (noble metal) - Limited to 1 every 60 months |
D6075 Implant supported retainer for ceramic FPD - Limited to 1 every 60 months |
D6076 Implant supported retainer for FPD - porcelain fused to high noble alloys - Limited to 1 every 60 months |
D6077 Implant supported retainer for metal FPD - high noble alloys - Limited to 1 every 60 months |
D6080 Implant maintenance procedures when a full arch fixed hybrid prosthesis is removed and reinserted, including cleansing of prosthesis and abutments - Limited to 1 every 60 months |
D6081 Scaling and debridement of a single implant in the presence of mucositis, including inflammation, bleeding upon probing and increased pocket depths; includes cleaning of the implant surfaces, without flap entry and closure - Limited to 1 every 60 months |
D6082 Implant supported crown – porcelain fused to predominantly base alloys - Limited to 1 every 60 months |
D6083 Implant supported crown – porcelain fused to noble alloys - Limited to 1 every 60 months |
D6084 Implant supported crown – porcelain fused to titanium and titanium alloys - Limited to 1 every 60 months |
D6086 Implant supported crown – predominantly base alloys - Limited to 1 every 60 months |
D6087 Implant supported crown – noble alloys - Limited to 1 every 60 months |
D6088 Implant supported crown – titanium and titanium alloys - Limited to 1 every 60 months |
D6089 Accessing and retorquing loose implant screw – per screw |
D6090 Repair of implant/abutment supported prosthesis - Limited to 1 every 60 months |
D6091 Replacement of replaceable part of semi-precision attachment of implant/abutment retained prosthesis, per attachment - Limited to 1 every 60 months |
D6096 Remove broken implant retaining screw - Limited to 1 every 12 months |
D6097 Abutment supported crown - porcelain fused to titanium and titanium alloys - Limited to 1 every 60 months |
D6098 Implant supported retainer – porcelain fused to predominantly base alloys - Limited to 1 every 60 months |
D6099 Implant supported retainer for FPD – porcelain fused to noble alloys - Limited to 1 every 60 months |
D6100 Surgical removal of implant body - Limited to 1 every 60 months |
D6101 Debridement of a peri-implant defect or defects surrounding a single implant, and surface cleaning of the exposed implant surfaces, including flap entry and closure - Limited to 1 every 60 months |
D6102 Debridement and osseous contouring of a peri-implant defect or defects surrounding a single implant and includes surface cleaning of the exposed implant surfaces, including flap entry and closure - Limited to 1 every 60 months |
D6103 Bone graft for repair of peri-implant defect – does not include flap entry and closure |
D6104 Bone graft at time of implant placement |
D6105 Removal of implant body not requiring bone removal or flap elevation - Limited to 1 every 60 months |
D6106 Guided tissue regeneration – resorbable barrier, per implant - Limited to 1 every 36 months |
D6107 Guided tissue regeneration – non-resorbable barrier, per implant - Limited to 1 every 36 months |
D6110 Implant /abutment retained removable denture for edentulous arch - maxillary - Limited to 1 every 60 months |
D6111 Implant /abutment retained removable denture for edentulous arch - mandibular - Limited to 1 every 60 months |
D6112 Implant /abutment retained removable denture for partially edentulous arch - maxillary - Limited to 1 every 60 months |
D6113 Implant /abutment retained removable denture for partially edentulous arch - mandibular - Limited to 1 every 60 months |
D6114 Implant/abutment supported fixed denture for edentulous arch - maxillary - Limited to 1 every 60 months |
D6115 Implant/abutment supported fixed denture for edentulous arch - mandibular - Limited to 1 every 60 months |
D6116 Implant/abutment supported fixed denture for partially edentulous arch - maxillary - Limited to 1 every 60 months |
D6117 Implant/abutment supported fixed denture for partially edentulous arch - mandibular - Limited to 1 every 60 months |
D6120 Implant supported retainer – porcelain fused to titanium and titanium alloys - Limited to 1 every 60 months |
D6121 Implant supported retainer for metal FPD – predominantly base alloys - Limited to 1 every 60 months |
D6122 Implant supported retainer for metal FPD – noble alloys - Limited to 1 every 60 months |
D6123 Implant supported retainer for metal FPD – titanium and titanium alloys - Limited to 1 every 60 months |
D6126 Replace all teeth and acrylic on hybrid prosthesis - per arch - Limited to 1 every 60 months |
D6180 Implant maintenance procedures when a full arch fixed hybrid prosthesis is not removed, including cleansing of prosthesis and abutments - Limited to 1 every 60 months |
D6190 Radiographic/surgical implant index, by report - Limited to 1 every 60 months |
D6191 Placement of semi-precision abutment - implant body - Limited to 1 every 60 months |
D6192 Semi-precision attachment – placement - Limited to 1 every 60 months |
D6193 Replacement of an implant screw - Limited to 1 every 12 months |
D6195 Abutment supported retainer – porcelain fused to titanium and titanium alloys - Limited to 1 every 60 months |
D6197 Replacement of restorative material used to close an access opening of a screw-retained implant supported prosthesis, per implant |
D6210 Pontic - cast high noble metal – Limited to 1 every 60 months |
D6211 Pontic - cast predominantly base metal – Limited to 1 every 60 months |
D6212 Pontic - cast noble metal – Limited to 1 every 60 months |
D6214 Pontic - titanium and titanium alloys – Limited to 1 every 60 months |
D6240 Pontic - porcelain fused to high noble metal – Limited to 1 every 60 months |
D6241 Pontic - porcelain fused to predominantly base metal – Limited to 1 every 60 months |
D6242 Pontic - porcelain fused to noble metal – Limited to 1 every 60 months |
D6243 Pontic – porcelain fused to titanium and titanium alloys - Limited to 1 every 60 months |
D6245 Pontic - porcelain/ceramic – Limited to 1 every 60 months |
D6280 Implant maintenance procedures when a full arch removable implant/abutment retained denture is removed and reinserted, including cleansing of prosthesis and abutments - per arch - Limited to 1 in 12 months |
D6545 Retainer - cast metal for resin bonded fixed prosthesis - Limited to 1 every 60 months |
D6548 Retainer - porcelain/ceramic for resin bonded fixed prosthesis - Limited to 1 every 60 months |
D6549 Retainer – resin bonded fixed prosthesis - Limited to 1 every 60 months |
D6740 Retainer crown - porcelain/ceramic - Limited to 1 every 60 months |
D6750 Retainer crown - porcelain fused to high noble metal - Limited to 1 every 60 months |
D6751 Retainer crown - porcelain fused to predominantly base metal - Limited to 1 every 60 months |
D6752 Retainer crown - porcelain fused to noble metal - Limited to 1 every 60 months |
D6753 Retainer crown – porcelain fused to titanium and titanium alloys - Limited to 1 every 60 months |
D6780 Retainer crown - 3/4 cast high noble metal - Limited to 1 every 60 months |
D6781 Retainer crown - 3/4 cast predominantly base metal - Limited to 1 every 60 months |
D6782 Retainer crown - 3/4 cast noble metal - Limited to 1 every 60 months |
D6783 Retainer crown - 3/4 porcelain/ceramic - Limited to 1 every 60 months |
D6784 Retainer crown - 3/4 - titanium and titanium alloys - Limited to 1 every 60 months |
D6790 Retainer crown - full cast high noble metal - Limited to 1 every 60 months |
D6791 Retainer crown - full cast predominantly base metal - Limited to 1 every 60 months |
D6792 Retainer crown - full cast noble metal - Limited to 1 every 60 months |
D6794 Retainer crown - titanium and titanium alloys |
D6999 Unspecified fixed prosthodontic procedure, by report |
D9932 Cleaning and inspection of removable complete denture, maxillary - Limited to 1 every 6 months |
D9933 Cleaning and inspection of removable complete denture, mandibular - Limited to 1 every 6 months |
D9934 Cleaning and inspection of removable partial denture, maxillary - Limited to 1 every 6 months |
D9935 Cleaning and inspection of removable partial denture, mandibular - Limited to 1 every 6 months |
D9937 Cleaning and inspection of occlusal orthotic device - per appliance - Limited to 1 every 6 months |
D9942 Repair and/or reline of occlusal guard - Limited to 1 every 24 months for patients 13 and older. |
D9943 Occlusal guard adjustment - Limited to 1 every 24 months for patients 13 and older. |
D9944 Occlusal guard - hard appliance, full arch - Limited to 1 in 24 months for patients 13 and older. |
D9945 Occlusal guard - soft appliance, full arch - Limited to 1 in 24 months for patients 13 and older. |
D9946 Occlusal guard - hard appliance, partial arch - Limited to 1 in 24 months for patients 13 and older. |
D9954 Fabrication and delivery of oral appliance therapy (OAT) morning repositioning device – Limited to 1 in 12 months |
D9955 Oral appliance therapy (OAT) titration visit – Limited to 1 in 12 months. |
| Services Not Covered: (Please refer to Section 7 for a list of General Exclusions) |
|---|
D0171 Re-evaluation - post-operative office visit |
D2410 Gold foil - one surface |
D2420 Gold foil - two surfaces |
D2430 Gold foil - three surfaces |
D2799 Interim crown – further treatment or completion of diagnosis necessary prior to final impression |
D2955 Post removal |
D2975 Coping |
D3460 Endodontic endosseous implant |
D3470 Intentional re-implantation (including necessary splinting) |
D3910 Surgical procedure for isolation of tooth with rubber dam |
D3911 Intraorifice barrier |
D3950 Canal preparation and fitting of preformed dowel or post |
D4230 Anatomical crown exposure – four or more contiguous teeth or tooth bounded spaces per quadrant |
D4231 Anatomical crown exposure – one to three teeth or tooth bounded spaces per quadrant |
D4286 Removal of non-resorbable barrier |
D4322 Splint – intra-coronal; natural teeth or prosthetic crowns |
D4323 Splint – extra-coronal; natural teeth or prosthetic crowns |
D5810 Interim complete denture (maxillary) |
D5811 Interim complete denture (mandibular) |
D5820 Interim partial denture (including retentive/clasping materials, rests, and teeth), maxillary |
D5821 Interim partial denture (including retentive/clasping materials, rests, and teeth), mandibular |
D5862 Precision attachment, by report |
D5867 Replacement of replaceable part of semi-precision attachment of natural tooth borne prosthesis, per attachment |
D5986 Fluoride gel carrier |
D6051 Placement of interim implant abutment |
D6085 Interim implant crown |
D6118 Implant/abutment supported interim fixed denture for edentulous arch – mandibular |
D6119 Implant/abutment supported interim fixed denture for edentulous arch – maxillary |
D6198 Remove interim implant component |
D6199 Unspecified implant procedure, by report |
D6253 Interim pontic - further treatment or completion of diagnosis necessary prior to final impression |
D6793 Interim retainer crown - further treatment or completion of diagnosis necessary prior to final impression |
D6920 Connector bar |
D6940 Stress breaker |
D6950 Precision attachment |
D9219 Evaluation for moderate sedation, deep sedation or general anesthesia |
D9986 Missed appointment |
D9987 Cancelled appointment |
D9991 Dental case management - addressing appointment compliance barriers |
D9992 Dental case management - care coordination |
D9993 Dental case management - motivational interviewing |
D9994 Dental case management - patient education to improve oral health literacy |
D9997 Dental case management – patients with special health care needs |
Class D Orthodontic
Important things you should keep in mind about these benefits:
- Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are necessary for the prevention, diagnosis, care, or treatment of a covered condition and meet generally accepted dental protocols.
- The calendar year deductible is $0 per person.
- Adults (Members and Spouses) are eligible for a $3,000 orthodontia lifetime maximum benefit in the High Option. Adults in the Standard Option will have a lifetime maximum benefit of $1,500.
- The lifetime maximum benefit for a child receiving orthodontia services depends on the option in which you enroll and if services are received from a network provider. If you are covered by the High Option, the lifetime maximum benefit is $3,500. The lifetime maximum benefit is $1,500 under the Standard Option.
- The benefit payable for the initial placement will not exceed 25% of the Lifetime Maximum Benefit Amount for the appliance. All supplemental payments will be made in equal installments pro-rated over the balance of a maximum period of 29 months. Should your coverage terminate or your child reach the coverage age limit, your dependent child’s orthodontia benefit payments will end.
- The following list of services includes those services most commonly provided to covered individuals. It is not an all-inclusive list of covered services. MetLife will provide benefits for ADA codes not included in the following list, subject to the exclusions and limitations shown in this section and Section 7. Please request a predetermination of benefits or reach out to MetLife directly if you have any questions regarding treatment coverage.
- In-progress orthodontia treatment for dependents of retiring TDP enrollees will be covered for the 2027 plan year. This requirement includes assumption of payments for covered orthodontia services up to the FEDVIP policy limits, and full payment where applicable up to the terms of FEDVIP policy for covered services completed (but not initiated) in the 2026 plan year.
You Pay (subject to any deductibles, plan limitations and maximums):
High Option
- In-Network: 50% of the Plan Allowance
- Out-of-Network: 50% of the Plan Allowance plus any amount above the Plan Allowance billed by the provider.
Standard Option
- In-Network: 50% of the Plan Allowance.
- Out-of-Network: 50% of the Plan Allowance plus any amount over the Plan Allowance billed by the provider.
Details
| Orthodontia Services |
|---|
D8010 Limited orthodontic treatment of the primary dentition |
D8020 Limited orthodontic treatment of the transitional dentition |
| D8030 Limited orthodontic treatment of the adolescent dentition |
| D8040 Limited orthodontic treatment of the adult dentition |
D8070 Comprehensive orthodontic treatment of the transitional dentition |
D8080 Comprehensive orthodontic treatment of the adolescent dentition |
| D8090 Comprehensive orthodontic treatment of the adult dentition |
D8091 Comprehensive orthodontic treatment with orthognathic surgery |
D8210 Adjunctive orthodontic therapy - removable appliance |
D8220 Adjunctive orthodontic therapy - fixed appliance |
| D8660 Pre-orthodontic treatment examination to monitor growth and development |
D8670 Periodic orthodontic treatment visit |
D8671 Periodic orthodontic treatment visit associated with orthognathic surgery |
D8680 Orthodontic retention (removal of appliances, construction and placement of retainer(s)) |
D8689 Re-cement or re-bond orthodontic fixed appliance |
Services Not Covered:
(Please refer to Section 7 for a list of General Exclusions)
- Repair of orthodontic appliance/retainer.
- Removable orthodontic retainer adjustment.
- Replacement of lost or broken appliance/retainer.
- Re-cement or re-bond retainer.
- Services to alter vertical dimension and/or restore or maintain the occlusion. Such procedures include, but are not limited to, equilibration, periodontal splinting, full mouth rehabilitation, and restoration for misalignment of teeth.
- Removal of fixed orthodontic appliances for reasons other than completion of treatment
-
Orthodontic care for dependent children age 22 and over for Federal civilian employees.
-
Orthodontic care for dependent children age 21 and over OR full-time students age 23 and over for TRICARE eligible enrollees.
|
General Services
Important things you should keep in mind about these benefits:
- Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are necessary for the prevention, diagnosis, minor restorative care or treatment of a covered condition and meet generally accepted dental protocols.
- The calendar year deductible is $0 if you use an In-Network provider. Should you elect to use an Out-of-Network provider the Standard Option contains a $100 deductible per covered person, and the High Option has a $50 deductible per covered person. Neither Option contains a family deductible; each enrolled covered person must satisfy their own deductible.
- The Annual Benefit Maximum in the High Option for non-orthodontia services is unlimited, combined, for both In-Network and Out-of-Network services. The Standard Option Annual Benefit Maximum for non-orthodontia services is $2,000 for In-Network services and $2,000 for Out-of-Network services. In no instance will MetLife allow more than $2,000 in combined benefits under the Standard Option in any plan year.
- The following list of services includes those services most commonly provided to covered individuals. It is not an all-inclusive list of covered services. MetLife will provide benefits for ADA codes not included in the following list, subject to the exclusions and limitations shown in this section and Section 7. Please request a predetermination of benefits or reach out to MetLife directly if you have any questions regarding treatment coverage.
You Pay (subject to any deductibles, plan limitations and maximums):
High Option
- In-Network: 30% of the Plan Allowance
- Out-of-Network: 40% of the Plan Allowance plus any amount above the Plan Allowance billed by the provider.
Standard Option
- In-Network: 45% of the Plan Allowance
- Out-of-Network: 60% of the Plan Allowance plus any amount above the Plan Allowance billed by the provider.
For Anesthesia Services:
You Pay (subject to any deductibles, plan limitations and maximums):
High Option
- In-Network: 50% of the Plan Allowance
- Out-of-Network: 60% of the Plan Allowance plus any amount above the Plan Allowance billed by the provider.
Standard Option
- In-Network: 65% of the Plan Allowance
- Out-of-Network: 80% of the Plan Allowance plus any amount above the Plan Allowance billed by the provider.
Details
| Anesthesia Services |
|---|
D9222 Administration of deep sedation/general anesthesia – first 15 minute increment, or any portion thereof |
D9223 Administration of deep sedation/general anesthesia – each subsequent 15 minute increment, or any portion thereof |
D9224 Administration of general anesthesia with advanced airway – first 15 minute increment, or any portion thereof |
D9225 Administration of general anesthesia with advanced airway – each subsequent 15 minute increment, or any portion thereof |
| Intravenous & Non-Intravenous Sedation Services |
|---|
D9239 Administration of moderate sedation – intravenous – first 15 minute increment, or any portion thereof |
D9243 Administration of moderate sedation – intravenous – each subsequent 15 minute increment, or any portion thereof |
D9244 In-office administration of minimal sedation – single drug – enteral |
D9245 Administration of moderate sedation – enteral |
D9246 Administration of moderate sedation – non-intravenous parenteral – first 15 minute increment, or any portion thereof |
D9247 Administration of moderate sedation – non-intravenous parenteral – each subsequent 15 minute increment, or any portion thereof |
| Medications |
|---|
D9610 Therapeutic parenteral drug, single administration |
D9613 Infiltration of sustained release therapeutic drug, per quadrant |
| Adjunctive General Services |
|---|
D9930 Treatment of complications (post-surgical) - unusual circumstances, by report |
D9936 Cleaning and inspection of occlusal guard – per appliance - Limited to once every 6 consecutive months |
| Services Not Covered: (Please refer to Section 7 for a list of General Exclusions) |
|---|
| D0310 Sialography |
D0472 Accession of tissue, gross examination, preparation and transmission of written report |
D0473 Accession of tissue, gross and microscopic examination, preparation and transmission of written report |
D0474 Accession of tissue, gross and microscopic examination, including assessment of surgical margins for presence of disease, preparation and transmission of written report |
D0480 Accession of exfoliative cytologic smears, microscopic examination, preparation and transmission of written report |
D0502 Other oral pathology procedures, by report |
D5911 Facial moulage (sectional) |
D5912 Facial moulage (complete) |
D5913 Nasal prosthesis |
D5914 Auricular prosthesis |
D5915 Orbital prosthesis |
D5916 Ocular prosthesis |
D5919 Facial prosthesis |
D5922 Nasal septal prosthesis |
D5923 Ocular prosthesis, interim |
D5924 Cranial prosthesis |
D5925 Facial augmentation implant prosthesis |
D5926 Nasal prosthesis, replacement |
D5927 Auricular prosthesis, replacement |
D5928 Orbital prosthesis, replacement |
D5929 Facial prosthesis, replacement |
D5931 Obturator prosthesis, surgical |
D5932 Obturator prosthesis, definitive |
D5933 Obturator prosthesis, modification |
D5934 Mandibular guidance prosthesis with guide flange |
D5935 Mandibular guidance prosthesis without guide flange |
D5936 Obturator prosthesis, interim |
D5937 Trismus appliance (not for TMD treatment) |
D5951 Feeding aid |
D5952 Speech aid prosthesis, pediatric |
D5953 Speech aid prosthesis, adult |
D5954 Palatal augmentation prosthesis |
D5955 Palatal lift prosthesis, definitive |
D5958 Palatal lift prosthesis, interim |
D5959 Palatal lift prosthesis, modification |
D5960 Speech aid prosthesis, modification |
D5982 Surgical stent for soft tissue healing |
D5983 Radiation carrier |
D5984 Radiation shield |
D5985 Radiation cone locator |
D5987 Commissure splint |
D5988 Surgical splint |
| D5992 Adjust maxillofacial prosthetic appliance, by report |
D5993 Cleaning and inspection of a maxillofacial prosthesis (extra or intra-oral), by report |
D7284 Excisional biopsy of minor salivary glands |
D7285 Incisional biopsy of oral tissue-hard (bone, tooth) |
D7286 Incisional biopsy of oral tissue-soft |
D7295 Harvest of bone for use in autogenous grafting procedure |
D7410 Excision of benign lesion up to 1.25 cm |
D7411 Excision of benign lesion greater than 1.25 cm |
D7412 Excision of benign lesion, complicated |
D7413 Excision of malignant lesion up to 1.25 cm |
D7414 Excision of malignant lesion greater than 1.25 cm |
D7415 Excision of malignant lesion, complicated |
D7440 Excision of malignant tumor - lesion diameter up to 1.25 cm |
D7441 Excision of malignant tumor - lesion diameter greater than 1.25 cm |
D7460 Removal of benign nonodontogenic cyst or tumor - lesion diameter up to 1.25 cm |
D7461 Removal of benign nonodontogenic cyst or tumor - lesion diameter greater than 1.25 cm |
D7465 Destruction of lesion(s) by physical or chemical method, by report |
D7490 Radical resection of maxilla or mandible |
D7509 Marsupialization of odontogenic cyst |
D7530 Removal of foreign body from mucosa, skin, or subcutaneous alveolar tissue |
D7540 Removal of reaction producing foreign bodies, musculoskeletal system |
D7550 Partial ostectomy/sequestrectomy for removal of non-vital bone |
D7560 Maxillary sinusotomy for removal of tooth fragment or foreign body |
D7610 Maxilla - open reduction (teeth immobilized, if present) |
D7620 Maxilla - closed reduction (teeth immobilized, if present) |
D7630 Mandible - open reduction (teeth immobilized, if present) |
D7640 Mandible - closed reduction (teeth immobilized, if present) |
D7650 Malar and/or zygomatic arch - open reduction |
D7660 Malar and/or zygomatic arch - closed reduction |
D7670 Alveolus - closed reduction, may include stabilization of teeth |
D7671 Alveolus - open reduction, may include stabilization of teeth |
D7680 Facial bones - complicated reduction with fixation and multiple surgical approaches |
D7710 Maxilla - open reduction |
D7720 Maxilla - closed reduction |
D7730 Mandible - open reduction |
D7740 Mandible - closed reduction |
D7750 Malar and/or zygomatic arch - open reduction |
D7760 Malar and/or zygomatic arch - closed reduction |
D7770 Alveolus - open reduction stabilization of teeth |
D7771 Alveolus, closed reduction stabilization of teeth |
D7780 Facial bones - complicated reduction with fixation and multiple approaches |
D7810 Open reduction of dislocation |
D7820 Closed reduction of dislocation |
D7830 Manipulation under anesthesia |
D7840 Condylectomy |
D7850 Surgical discectomy, with/without implant |
D7852 Disc repair |
D7854 Synovectomy |
D7856 Myotomy |
D7858 Joint reconstruction |
D7860 Arthrotomy |
D7865 Arthroplasty |
D7870 Arthrocentesis |
D7871 Non-arthroscopic lysis and lavage |
D7872 Arthroscopy - diagnosis, with or without biopsy |
D7873 Arthroscopy: lavage and lysis of adhesions |
D7874 Arthroscopy: disc repositioning and stabilization |
D7875 Arthroscopy: synovectomy |
D7876 Arthroscopy: discectomy |
D7877 Arthroscopy: debridement |
D7911 Complicated suture - up to 5 cm |
D7912 Complicated suture - greater than 5 cm |
D7920 Skin graft (identify defect covered, location and type of graft) |
D7939 Indexing for osteotomy using dynamic robotic assisted or dynamic navigation |
D7940 Osteoplasty - for orthognathic deformities |
D7941 Osteotomy - mandibular rami |
D7943 Osteotomy - mandibular rami with bone graft; includes obtaining the graft |
D7944 Osteotomy - segmented or subapical |
D7945 Osteotomy - body of mandible |
D7946 LeFort I (maxilla - total) |
D7947 LeFort I (maxilla - segmented) |
D7948 LeFort II or LeFort III (osteoplasty of facial bones for midface hypoplasia or retrusion) - without bone graft |
D7949 LeFort II or LeFort III - with bone graft |
D7950 Osseous, osteoperiosteal, or cartilage graft of the mandible or maxilla - autogenous or nonautogenous, by report |
D7955 Repair of maxillofacial soft and/or hard tissue defect |
D7956 Guided tissue regeneration, edentulous area – resorbable barrier, per site |
D7957 Guided tissue regeneration, edentulous area – non-resorbable barrier, per site |
D7979 Non-surgical sialolithotomy |
D7980 Surgical sialolithotomy |
D7981 Excision of salivary gland, by report |
D7982 Sialodochoplasty |
D7983 Closure of salivary fistula |
D7990 Emergency tracheotomy |
D7991 Coronoidectomy |
D7993 Surgical placement of craniofacial implant – extra oral |
D7994 Surgical placement: zygomatic implant |
D7995 Synthetic graft - mandible or facial bones, by report |
D7996 Implant-mandible for augmentation purposes (excluding alveolar ridge), by report |
D9130 Temporomandibular joint dysfunction - non-invasive physical therapies - each 15 minute increment, or portion thereof |
D9210 Local anesthesia not in conjunction with operative or surgical procedures |
D9211 Regional block anesthesia |
D9212 Trigeminal division block anesthesia |
D9215 Local anesthesia in conjunction with operative or surgical procedures |
| D9410 House/extended care facility call |
D9420 Hospital or ambulatory surgical center call |
D9450 Case presentation, subsequent to detailed and extensive treatment planning |
D9630 Drugs or medicaments dispensed in the office for home use |
D9912 Pre-visit patient screening |
D9920 Behavior management, by report |
D9938 Fabrication of a custom removable clear plastic temporary aesthetic appliance |
D9939 Placement of a custom removable clear plastic temporary aesthetic appliance |
| D9941 Fabrication of athletic mouthguard |
D9947 Custom sleep apnea appliance fabrication and placement |
D9948 Adjustment of custom sleep apnea appliance |
D9949 Repair of custom sleep apnea appliance |
| D9950 Occlusion analysis - mounted case |
| D9951 Occlusal adjustment - limited |
| D9952 Occlusal adjustment - complete |
D9953 Reline custom sleep apnea appliance (indirect) |
D9956 Administration of home sleep apnea test |
D9957 Screening for sleep related breathing disorders |
D9961 Duplicate/copy patient's records |
| D9970 Enamel microabrasion |
D9971 Odontoplasty - per tooth |
D9972 External bleaching - per arch - performed in office |
| D9973 External bleaching - per tooth |
| D9974 Internal bleaching - per tooth |
D9975 External bleaching for home application, per arch; includes materials and fabrication of custom trays |
D9990 Certified translation or sign-language services – per visit |
Section 6 International Services and Supplies
| Term | Definition |
|---|
International Claims Payment | We will pay benefits, subject to plan provisions, in an amount equal to the covered percentage for the charges incurred by you. All payments will be made in U.S. currency. |
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Finding an International Provider | International employees and their dependents may contact AXA Assistance USA (AXA) for referral to dental providers outside of the continental United States or may use the dentist of their choice. The process involves a plan participant calling AXA at (312) 935-9210 collect or (866) 384-2771 to find a local provider in their country. International participants will receive In-Network benefit when services are performed by an Out-of-Network internationally located provider. |
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|
Filing International Claims
|
The plan participant will be responsible for paying the dentist and submitting the claims to MetLife for reimbursement at the following address.
Mail completed claim form to:
MetLife Dental Claims
P.O. Box 981282
El Paso, TX 79998-1282
|
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| International Rates | There is one international region. Please see the rate table for the actual premium amount. |
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Section 7 General Exclusions – Things We Do Not Cover
The exclusions in this section apply to all benefits. Although we may list a specific service as a benefit, we will not cover it unless we determine it is necessary for the prevention, diagnosis, care, or treatment of a covered condition. Section 5 contains lists of excluded ADA codes categorized by type of service.
We do not cover the following:
- Services and treatment not prescribed by or under the direct supervision of a dentist, except in those states where dental hygienists are permitted to practice without supervision by a dentist. In these states, we will pay for eligible covered services provided by an authorized dental hygienist performing within the scope of their license and applicable state law;
- Services and treatment which are experimental or investigational;
- Services and treatment which are for any illness or bodily injury which occurs in the course of employment if a benefit or compensation is available, in whole or in part, under the provision of any law or regulation or any government unit. This exclusion applies whether or not you claim the benefits or compensation;
- Services and treatment received from a dental or medical department maintained by or on behalf of an employer, mutual benefit association, labor union, trust, VA hospital or similar person or group;
- Services and treatment performed prior to your effective date of coverage;
- Services and treatment incurred after the termination date of your coverage unless otherwise indicated;
- Services and treatment which are not dentally necessary or which do not meet generally accepted standards of dental practice;
- Services and treatment resulting from your failure to comply with professionally prescribed treatment;
- Telephone consultations;
- Any charges for failure to keep a scheduled appointment;
- Any services that are considered strictly cosmetic in nature including, but not limited to, charges for personalization or characterization of prosthetic appliances;
- Services related to the diagnosis and treatment of Temporomandibular Joint Dysfunction (TMD);
- Services or treatment provided as a result of intentionally self-inflicted injury or illness;
- Services or treatment provided as a result of injuries suffered while committing or attempting to commit a felony, engaging in an illegal occupation, or participating in a riot, rebellion or insurrection;
- Office infection control charges;
- Charges for copies of your records, charts or x-rays, or any costs associated with forwarding/mailing copies of your records, charts or x-rays;
- State or territorial taxes on dental services performed;
- Those submitted by a dentist, which is for the same services performed on the same date for the same member by another dentist;
- Those provided free of charge by any governmental unit, except where this exclusion is prohibited by law;
- Those for which the member would have no obligation to pay in the absence of this or any similar coverage;
- Those which are for specialized procedures and techniques;
- Those performed by a dentist who is compensated by a facility for similar covered services performed for members;
- Duplicate, provisional and temporary devices, appliances, and services;
- Plaque control programs, oral hygiene instruction, and dietary instructions;
- Services to alter vertical dimension and/or restore or maintain the occlusion. Such procedures include, but are not limited to, equilibration, periodontal splinting, full mouth rehabilitation, and restoration for misalignment of teeth;
- Gold foil restorations;
- Treatment or services for injuries resulting from the maintenance or use of a motor vehicle if such treatment or service is paid or payable under a plan or policy of motor vehicle insurance, including a certified self-insurance plan;
- Treatment of services for injuries resulting from war or act of war, whether declared or undeclared, or from police or military service for any country or organization;
- Hospital costs or any additional fees that the dentist or hospital charges for treatment at the hospital (inpatient or outpatient);
- Charges by the provider for completing dental forms;
- Adjustment of a denture or bridgework which is made within 6 months after installation by the same Dentist who installed it;
- Use of material or home health aids to prevent decay, such as toothpaste, fluoride gels, dental floss and teeth whiteners;
- Cone Beam Imaging and Cone Beam MRI procedures;
- Sealants for teeth other than permanent molars;
- Precision attachments, personalization, precious metal bases and other specialized techniques;
- Replacement of dentures that have been lost, stolen or misplaced;
- Orthodontic care for dependent children age 22 and over for federal civilian employees.
- Orthodontic care for dependent children age 21 and over OR full-time students age 23 and over for TRICARE eligible enrollees.
- Repair of damaged orthodontic appliances;
- Replacement of lost or missing appliances;
- Fabrication of athletic mouth guard;
- Internal and external bleaching;
- Oral sedation;
- Topical medicament center;
- Bone grafts when done in connection with extractions, apicoectomies or non-covered/non eligible implants;
- When two or more services are submitted and the services are considered part of the same service to one another the Plan will pay the most comprehensive service (the service that includes the other non-benefited service) as determined by MetLife.
- When two or more services are submitted on the same day and the services are considered mutually exclusive (when one service contradicts the need for the other service), the Plan will pay for the service that represents the final treatment as determined by MetLife.
Section 8 Claims Filing and Disputed Claims Processes
| Term | Definition |
|---|
How to File a Claim for Covered Services | To avoid delay in the payment of your claims please have your dentist submit your claims directly to MetLife for payment.
MetLife’s dental providers may submit their claims directly to MetLife by accessing MetDental.com where we provide them with real-time results. However, should you wish to send in a paper claim you may download a claim form from the website www.MetLife.com/FederalDental
Mail completed claim form to:
MetLife Dental Claims P.O. Box 981282 El Paso, TX 79998-1282
When a claimant files a claim for dental insurance benefits described in this brochure, both the notice of claim and the required Proof should be sent to us within 90 days of the date of a loss. If notice of claim or proof is not given within the time limits described in this section, the delay will not cause a claim to be denied or reduced if such notice and Proof are given as soon as is reasonably possible |
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| Deadline for Filing Your Claim | You must submit your claim to us within 13 months following the delivery of the services in order for them to be considered for Plan benefits. |
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Disputed Claims Process | Follow this disputed claims process if you disagree with our decision on your claim or request for services. FEDVIP legislation does not provide a role for OPM to review disputed claims.
Step 1:
Ask us in writing to reconsider our initial decision. You must include any pertinent information omitted from the initial claim filing and mail your additional proof to us within 180 days from the date of receipt of our decision.
Step 2:
Send your request for reconsideration to:
MetLife Dental Claims Appeals
P.O. Box 14589
Lexington, KY 40512
We will review your request and provide you with a written or electronic explanation of benefit determination within 30 days of the receipt of your request.
Step 3:
If you disagree with the decision regarding your request for reconsideration, you may request a second review of the denial. You must submit your request to us in writing to the address shown above along with any additional information you or your dentist can provide to substantiate your claim so that we can reconsider our decision. Failure to do so will disqualify the appeal of your claim.
Step 4:
If you do not agree with our final decision, under certain circumstances you may request an independent third party, mutually agreed upon by MetLife and OPM, review the decision. To qualify for this independent third party review the charge for the procedure in question must be in excess of $300 and the reason for denial must be based on our determination that the rationale for the procedure did not meet our dental necessity criteria or our administration of the plans Alternate Benefit provision, for example, a bridge being given an alternate benefit of a partial denture.
The decision of the independent third party is binding and is the final review of your claim. This decision is not subject to judicial review.
If the matter is not eligible for this third level of review, the second level of review is binding and is the final remedy available to you. This decision is not subject to judicial review. |
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| Initial Determination | MetLife will review your claim and notify you of its decision to approve or deny your claim. Such notification will be provided to you within a 30-day period from the date you submitted your claim; except for situations requiring an extension of time of up to 15 days because of matters beyond the control of the Plan. If MetLife needs such an extension, MetLife will notify you prior to the expiration of the initial 30 day period, state the reason why the extension is needed, and state when it will make its determination. If an extension is needed because you did not provide sufficient information or filed an incomplete claim, the time from the date of MetLife’s notice requesting further information and an extension until MetLife receives the requested information does not count toward the time period MetLife is allowed to notify you as to its claim decision. You will have 45 days to provide the requested information from the date you receive the notice requesting further information from MetLife. If MetLife denies your claim in whole or in part, the notification of the claims decision will state the reason why your claim was denied and reference the specific Plan provision(s) on which the denial is based. If the claim is denied because MetLife did not receive sufficient information, the claims decision will describe the additional information needed and explain why such information is needed. Further, if an internal rule, protocol, guideline or other criterion was relied upon in making the denial, the claims decision will state the rule, protocol, guideline or other criteria or indicate that such rule, protocol, guideline or other criteria was relied upon and that you may request a copy free of charge. |
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|
Overpayments
|
We have the right to recover any amount that we determine to be an overpayment, whether for services received by you or your dependents.
An overpayment occurs if we determine that:
- the total amount paid by us on a claim for dental benefits is more than the total of the benefits due to you under this brochure; or
- payment we made should have been made by another group plan
If such overpayment occurs, you have an obligation to reimburse us.
|
|---|
| Recovery of Dental Insurance Overpayments | We may recover the overpayment from you by: stopping or reducing any future benefits payable under the MetLife Federal Dental Plan; demanding an immediate refund of the overpayment from you; and/or taking legal action. We may recover such overpayment in accordance with that agreement. If the overpayment results from MetLife having made a payment to you that should have been made under another group plan, we may recover such overpayment from one or more of the following: - any other insurance company;
- any other organization; or
- from you.
If such payment occurs, you have an obligation to reimburse us any monies you have received over and above what your normal out of pocket would have been had the overpayment not occurred. |
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HIPAA Privacy Practices | This section describes how medical information about you may be used and disclosed and how you can get information. Please review this section carefully.
MetLife and each member of the MetLife family of companies (an Affiliate”) strongly believe in protecting the confidentiality and security of information we collect about you. This section refers to MetLife by using the terms “us,” “we,” or “our.”
This section describes how we protect the Personal Health Information we have about you which relates to your coverage under the MetLife Federal Dental Plan (“Personal Health Information”), and how we may use and disclose this information. Personal Health Information includes individually identifiable information, which relates to your past, present or future health, treatment or payment for health care services. This section also describes your rights with respect to the Personal Health Information and how you can exercise those rights.
We are required to provide notice of our privacy practices for Personal Health Information to you by the Health Insurance Portability and Accountability Act (“HIPAA”). For additional information regarding our HIPAA Medical Information Privacy Policy or our general privacy policies, please see the privacy notices contained at our website, www.metlife.com/about-us/privacy-policy/ or www.metlife.com. You may submit questions to us there or you may write to us directly at MetLife, Americas-U.S. HIPAA Privacy Office PO Box 902, New York, NY 10159-0902
We are required by law to:
- maintain the privacy of your Personal Health Information;
- provide you notice of our legal duties and privacy practices with respect to your Personal Health Information; and notify affected individuals following a breach of unsecured Personal Health Information and
- follow the terms of our HIPAA privacy practices as explained in this section.
We protect your Personal Health Information from inappropriate use or disclosure. Our employees, and those of companies that help us service your insurance coverage under the MetLife Federal Dental Plan, are required to comply with our requirements that protect the confidentiality of Personal Health Information. They may look at your Personal Health Information only when there is an appropriate reason to do so, such as to administer our products or services.
We will not sell or disclose your Personal Health Information to any other company for their use in marketing their products to you. However, as described below, we will use and disclose Personal Health Information about you for business purposes relating to your Dental Insurance coverage.
The main reason we may use and disclose your Personal Health Information are to evaluate and process any requests for coverage and claims for benefits you may make or in connection with other health-related benefits or services that may be of interest to you. The following describe these and other uses and disclosures, together with some examples. |
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For Payment: | We may use and disclose Personal Health Information to pay benefits under the MetLife Federal Dental Plan. For example, we may review Personal Health Information contained in claims to reimburse providers for services rendered. We may also disclose Personal Health Information to other insurance carriers to coordinate benefits with respect to a particular claim. Additionally, we may disclose Personal Health Information to a health plan or an administrator of an employee welfare benefit plan for various payment-related functions, such as eligibility determination, audit and review or to assist you with your inquiries or disputes. |
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For Health Care Operations | We may also use and disclose Personal Health Information for our insurance operations. These purposes include evaluating a request for dental insurance products or services, administering those products or services, and processing transactions requested by you. We may also disclose Personal Health Information to Affiliates, and to business associates outside of the MetLife family of companies, if they need to receive Personal Health Information to provide a service to us and will agree to abide by specific HIPAA rules relating to the protection of Personal Health Information. Examples of business associates are: billing companies, data processing companies, companies that provide general administrative services, health information organization, e-prescribing gateways or personal health record vendors that provide services to covered entities. Personal Health Information may be disclosed to reinsurers for underwriting, audit or claim review reasons. Personal Health Information may also be disclosed as part of a potential merger or acquisition involving our business in order that the parties to the transaction may make an informed business decision. |
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Where Required by Law or for Public Health Activities
| We disclose Personal Health Information when required by federal, state or local law. Examples of such mandatory disclosures include notifying state or local health authorities regarding particular communicable diseases, or providing Personal Health Information to a governmental agency or regulator with health care oversight responsibilities. We may also release Personal Health Information to a coroner or medical examiner to assist in identifying a deceased individual or to determine the cause of death. |
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To Avert a Serious Threat to Health or Safety
| We may disclose Personal Health Information to avert a serious threat to someone’s health or safety. We may also disclose Personal Health Information to federal, state or local agencies engaged in disaster relief as well as to private disaster relief or disaster assistance agencies to allow such entities to carry out their responsibilities in specific disaster situations. |
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For Health-Related Benefits or Services | We may use your Personal Health Information to provide you with information about benefits available to you under your current coverage and, in limited situations, about health-related products or services that may be of interest to you. However, we will not send marketing communications to you in exchange for financial remuneration from a third party without your authorization. |
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|
For Law Enforcement or Specific Government Functions
| We may disclose Personal Health Information in response to a request by a law enforcement official made through a court order, subpoena, warrant, summons or similar process. We may disclose Personal Health Information about you to federal officials for intelligence, counterintelligence, and other national security activities authorized by law. |
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When Requested as Part of a Regulatory or Legal Proceeding | If you or your estate are involved in a lawsuit or a dispute, we may disclose Personal Health Information about you in response to a court or administrative order. We may also disclose Personal Health Information about you in response to a subpoena, discovery request, or other lawful process. But only if efforts have been made to tell you about the request or to obtain an order protecting the Personal Health Information requested. We may disclose Personal Health Information to any governmental agency or regulator with whom you have filed a complaint or as part of a regulatory agency examination. |
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Other Uses of Personal Health Information
|
Other uses and disclosures of Personal Health Information not covered by this section and permitted by the laws that apply to us will be made only with your written authorization or that of your legal representative. If we are authorized to use or disclose Personal Health Information about you, you or your legally authorized representative may revoke that authorization, in writing, at any time, except to the extent that we have taken action relying on the authorization or if the authorization was obtained as a condition of obtaining your dental insurance coverage. You should understand that we will not be able to take back any disclosures we have already made with authorization.
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Your Rights Regarding Personal Health Information We Maintain About You
|
The following are your various rights as a consumer under HIPAA concerning your Personal Health Information. Should you have questions about a specific right, please write to us at the location listed in our discussion of that right.
|
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Right to Inspect and Copy Your Personal Health Information | In most cases, you have the right to inspect and obtain a copy of the Personal Health Information that we maintain about you. To inspect and copy Personal Health Information, you must submit your request in writing to MetLife Dental P.O. Box 14587, Lexington, KY 40512-4587. If we maintain the requested Personal Health Information electronically, you may ask us to provide you with the Personal Health Information in electronic format if readily producible or if not, in a readable electronic form and format agreed by you and us. To receive a copy of your Personal Health Information, you may be charged a fee for the costs of copying, mailing, electronic media or other supplies associated with your request. You may also direct us to send the Personal Health Information you have requested to another person designated by you so long as your request is in writing and clearly identifies the designated individual. However, certain types of Personal Health Information will not be made available for inspection and copying. This includes Personal Health Information collected by us in connection with, or in reasonable anticipation of any claim or legal proceeding. In very limited circumstances, we may deny your request to inspect and obtain a copy of your Personal Health Information. If we do, you may request that the denial be reviewed. The review will be conducted by an individual chosen by us who was not involved in the original decision to deny your request. We will comply with the outcome of that review. |
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Right to Amend Your Personal Health Information | If you believe that your Personal Health Information is incorrect or that an important part of it is missing, you have the right to ask us to amend your Personal Health Information while it is kept by or for us. You must provide your request and your reason for the request in writing, and submit it to MetLife Dental P.O. Box 14587, Lexington, KY 40512-4587. We may deny your request if it is not in writing or does not include a reason that supports the request. In addition, we may deny your request if you ask us to amend Personal Health Information that:
- is accurate and complete;
- was not created by us, unless the person or entity that created the Personal Health Information is no longer available to make the amendment;
- is not part of the Personal Health Information kept by or for us; or
- is not part of the Personal Health Information, which you would be permitted to inspect and copy.
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Right to a List of Disclosures | You have the right to request a list of the disclosures we have made of your Personal Health Information. This list will not include disclosures made for treatment, payment, health care operations, purposes of national security, to law enforcement to corrections personnel or to your authorization or directly to you. To request this list, you must submit your request in writing to MetLife Dental P.O. Box 14587, Lexington, KY 40512-4587. Your request must state the time period for which you want to receive a list of disclosures. You may only request an accounting of disclosures for a period of time less than six years prior to the date of your request. Your request should indicate in what form you want the list (For example, on paper or electronically). The first list you request within a 12- month period will be free. We may charge you for responding to any additional requests. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before you incur any cost. |
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Right to Request Restrictions | You have the right to request a restriction or limitation on Personal Health Information we use or disclose about you for treatment, payment or health care operations, or that we disclose to someone who may be involved in your care or payment for your care, like a family member or friend. While we will consider your request, we are not required to agree to it. If we do agree to it, we will comply with your request. To request a restriction, you must make your request in writing to MetLife Dental P.O. Box 14587, Lexington, KY 40512-4587. In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply We will not agree to restrictions on Personal Health Information uses or disclosures that are legally required, or which are necessary to administer our business. |
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Right to Request Confidential Communications | You have the right to request that we communicate with you about Personal Health Information in a certain way or at a certain location if you tell us that communication in another manner may endanger you. For example, you can ask that we only contact you at work or by mail. To request confidential communications, you must make your request in writing to MetLife Dental P.O. Box 14587, Lexington, KY 40512-4587 and specify how or where you wish to be contacted. We will accommodate all reasonable requests. |
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Right to File a Complaint | If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services. To file a complaint with us, please contact MetLife, America's-U.S. HIPAA Privacy Office P.O. Box 902, New York, NY 10159-0902 All complaints must be submitted in writing. You will not be penalized for filing a complaint. If you have questions as how to file a complaint please contact us at (212) 578-0299 or at HIPAAprivacyAmericasUS@metlife.com |
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| Changes to Our HIPAA Privacy Practices | We reserve the right to change the terms of our HIPAA privacy practices for Personal Health Information at any time. We reserve the right to make the revised or changed practices effective for Personal Health Information we already have about you as well as any Personal Health Information we receive in the future. You will receive a copy of any revised notice from MetLife by mail or by e-mail, but only if e-mail delivery is offered by MetLife and you agree to such delivery. |
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Additional Information | You may have additional rights under other applicable laws. For additional information regarding our HIPAA Medical Information Privacy Policy or our general privacy policies please e-mail us at HIPAAprivacyAmericasUS@metlife.com or call us at (212) 578-0299, or write to us at MetLife, U.S. HIPAA Privacy Office P.O. Box 902 New York, NY 10159-0902. |
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Section 9 Definitions of Terms We Use in This Brochure
| Term | Definition |
|---|
Alternate Benefit | If we determine a service less costly than the one performed by your dentist could have been performed by your dentist, we will pay benefits based upon the less costly services. See Section 3 How You Obtain Care for a definition of alternate benefit. |
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|
Annual Benefit Maximum
| The maximum annual benefit that you can receive per person. |
|---|
| Annuitants | Federal retirees (who retired on an immediate annuity), and survivors (of those who retired on an immediate annuity or died in service) receiving an annuity. This also includes those receiving compensation from the Department of Labor’s Office of Workers’ Compensation Programs, who are called compensationers. Annuitants are sometimes called retirees. |
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BENEFEDS
| The enrollment and premium administration system for FEDVIP. |
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|
Benefits
| Covered services or payment for covered services to which enrollees and covered family members are entitled to the extent provided by this brochure. |
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Calendar Year | From January 1, 2027 through December 31, 2027. Also referred to as the Plan Year. |
|---|
|
Class A Services
| Basic services, which include oral examinations, prophylaxis, diagnostic evaluations, sealants and x-rays. |
|---|
|
Class B Services
| Intermediate services, which include restorative procedures such as fillings, prefabricated stainless steel crowns, periodontal scaling, tooth extractions, and denture adjustments. |
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|
Class C Services
| Major services, which include endodontic services such as root canals, periodontal services such as gingivectomy, major restorative services such as crowns, oral surgery, bridges and prosthodontic services such as complete dentures. |
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Class D Services | Orthodontia services. |
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|
Date of Service
| The calendar date on which you visit the dentist's office and services are rendered. |
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Enrollee | The Federal employee, annuitant, or TRICARE-eligible individual enrolled in this Plan. |
|---|
|
FEDVIP
| Federal Employees Dental and Vision Insurance Program. |
|---|
| Generally Accepted Dental Protocols | Dental Necessity means that a dental service or treatment is performed in accordance with generally accepted dental standards, as determined from multiple sources including but not limited to relevant clinical dental research from various research organizations including dental schools, current recognized dental school standard of care curriculums and organized dental groups including the American Dental Association, which is necessary to treat decay, disease or injury of teeth, or essential for the care of teeth and supporting tissues of the teeth. |
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Plan | MetLife Federal Dental Plan |
|---|
Plan Allowance | The plan allowance is the maximum amount we will consider for payment for a specific procedure. The actual benefit will be a specified percentage of the plan allowance. When you use a participating (in-network) provider, your out-of-pocket cost is limited to the difference between the plan allowance and our payment. When you use services provided by a provider that does not participate in our network of providers, they are considered out-of-network services.
The Plan Allowance for Out-of-Network services will be equal to the In-Network Plan Allowance for the covered service (see page 18 for further details). When you use an Out-of-Network provider, you are responsible for the difference between the Plan Allowance and our payment plus the difference between the amount the provider bills and the Plan Allowance. Out-of-network providers may charge their normal fees which may be greater than the Plan Allowance.
The plan allowance may vary by geographic location and/or a participating provider’s contracted fee schedule.
All benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are necessary for the prevention, diagnosis, care, or treatment of a covered condition and meet generally accepted dental protocols. |
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Sponsor | Generally, a sponsor means the individual who is eligible for medical or dental benefits under 10 U.S.C. chapter 55 based on their direct affiliation with the uniformed services (including military members of the National Guard and Reserves). |
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TEI certifying family member | Under circumstances where a sponsor is not an enrollee, a TEI family member may accept responsibility to self-certify as an enrollee and enroll TEI family members |
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TRICARE-eligible individual (TEI) family member | TEI family members include a sponsor’s spouse, unremarried widow, unremarried widower, unmarried child, and certain unmarried persons placed in a sponsor’s legal custody by a court. Children include legally adopted children, stepchildren, and pre- adoptive children. Children and dependent unmarried persons must be under age 21 if they are not a student, under age 23 if they are a full-time student, or incapable of self-support because of a mental or physical incapacity. |
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We/Us
| The MetLife Federal Dental Plan |
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|
You/Your
| Enrollee or eligible family member. |
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In-Progress Treatment | Dental services initiated in 2026 that will be completed in 2027. |
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Non-FEDVIP Benefits
MetLife + Aura Identity and Fraud Protection - at no additional cost to MetLife Federal Dental Members
Enrollees in the MetLife Federal Dental Plan gain access to MetLife + Aura Identity & Fraud Protection at no additional cost. Service begins upon activation by the enrollee. Once dental coverage is effective, service may be activated at any time using instructions included in dental plan welcome communications.
Key Features
- Credit monitoring and alerts related to:
- Financial accounts and transactions
- Social Security numbers and personal information
- Home and vehicle title activity
- People-search site and spam-list removal
- Secure document and information storage and password management and email alias functionality
- Virtual private network (VPN) and Wi-Fi security tools and safe browsing and ad-blocking tools
- Lost wallet assistance, including up to $500 in emergency cash assistance and fraud resolution assistance
- U.S. based customer support available 24 hours a day, 7 days a week
- Mobile app access for iOS and Android devices
The following voluntary benefits are available to federal employees and retirees at discounted rates. Enrollment is open year-round. Visit MetLife.com/FederalBenefits to learn more and enroll.
Auto and Home Insurance from Farmers GroupSelect® - New in 2026
Federal employees and retirees have access to discounts on a variety of personal lines of insurance from Farmers GroupSelect. Coverage and rates vary by policy and individual circumstances.
Key Features
- Program-specific discounts
- Flexible coverage options
- 24/7 claim support
- Claim-free driving rewards
- Guaranteed auto repair program
- Roadside assistance
- Home contractor services
- Mobile app. access
Available policies include: auto, home, renter’s, condominium, recreational vehicle (RV), boat, motorcycle, landlord’s rental dwelling, personal excess liability, and bundled policy packages.
Farmers GroupSelect disclosures are available at https://fedvip.metlife.com/farmersgroupselect/; limitations apply.
MetLife and Farmers GroupSelect operate independently and are not responsible for each other’s financial obligations.
MetLife Pet Insurance
Federal employees and retirees have access to discounted rates on MetLife Pet Insurance, which can help offset the cost of covered veterinary care for insured dogs and cats. Premium rates vary based on factors such as the coverage selected, reimbursement level, deductible amount, and pet characteristics.
Key Features
- Discounts of up to 30%*
- Customizable coverage options
- Reimbursement of up to 90%* of covered veterinary expenses
- Freedom to visit any licensed U.S. veterinarian
- No breed exclusions
- Family plans that allow coverage for multiple cats and dogs under one policy*
- Optional preventive care coverage
How the Plan Works:
In case of a covered accident or illness, a member may:
- Visit any licensed veterinarian in the United States.
- Submit claims for paid expenses through MetLife's online portal.
- Receive reimbursement for a portion of covered expense based on the member’s policy.
*Restrictions apply. Full coverage details and disclosures are available at https://fedvip.metlife.com/metLife-pet-insurance-for-the-federal-government-family/.
MetLife Legal Plans
Federal employees and retirees have access to MetLife Legal Plans at discounted rates. These plans cover certain legal services for a broad range of personal matters in areas such as estate planning, home and real estate, driving and traffic, civil issues, financial issues, family law, and more. For covered services provided by a network attorney, members pay no hourly attorney fees or other out-of-pocket costs.
Plan options: Standard Plan ($14 per month) and High Plan ($22 per month). Coverage varies by plan option:
- For all covered matters, both plans include Advice & Consultation, Document Review, and Document Preparation, at a minimum.
- Attorney representation may also be included for many covered matters, depending on the plan option selected.
Key Features
- 18,000+ network attorneys nationwide
- No copays, deductibles or claims submissions for covered in-network services
- Family coverage for spouses and eligible dependent children
- Unlimited initial consultations for covered matters
- Online estate planning tools
How the Plan Works
When a covered legal need arises, a member may:
- Find a network attorney using an online search tool
- Schedule a consultation by phone or email
- Meet with the attorney in person, by phone, or online to receive covered legal services at no out-of-pocket cost
*Full coverage details and disclosures are available at https://www.metlife.com/federal/legal/?BTID=Header_FedLegal_FedVIPHome_LegalPlanDetails.
Stop Health Care Fraud!
Fraud increases the cost of health care for everyone and increases your Federal Employees Dental and Vision Insurance Program premium.
Protect Yourself From Fraud – Here are some things that you can do to prevent fraud:
- Do not give your plan identification (ID) number over the telephone or to people you do not know, except to your providers, the MetLife Federal Dental Plan, BENEFEDS, or OPM.
- Let only the appropriate providers review your clinical record or recommend services.
- Avoid using providers who say that an item or service is not usually covered, but they know how to bill us to get it paid.
- Carefully review your explanation of benefits (EOBs) statements.
- Do not ask your provider to make false entries on certificates, bills or records in order to get us to pay for an item or service.
- If you suspect that a provider has charged you for services you did not receive, billed you twice for the same service, or misrepresented any information, do the following:
- Call the provider and ask for an explanation. There may be an error.
- If the provider does not resolve the matter, call us at (888) 865-6854 and explain the situation, you will be required to state your complaint in writing to us.
- Do not maintain as a family member on your policy:
- Your former spouse after a divorce decree or annulment is final (even if a court order stipulates otherwise); or
- Your child over the dependent limiting age.
If you have any questions about the eligibility of a dependent, please contact BENEFEDS.
Be sure to review Section 1, Eligibility, of this brochure prior to submitting your enrollment or obtaining benefits.
Fraud or intentional misrepresentation of material fact is prohibited under the plan. You can be prosecuted for fraud and your agency may take action against you if you falsify a claim to obtain FEDVIP benefits or try to obtain services for someone who is not an eligible family member or who is no longer enrolled in the plan, or enroll in the plan when you are no longer eligible.
Summary of Benefits
- Do not rely on this chart alone. This page summarizes your portion of the expenses we cover; please review the individual sections of this brochure, for more detail.
- If you want to enroll or change your enrollment in this plan, please visit www.BENEFEDS.gov or call 1-877-888-FEDS (1-877-888-3337), TTY number 711, International 1-571-730-5942.
Hearing and Speech impaired individuals may communicate using a text telephone device and Relay Services by dialing the MetLife Federal Dental number of “888-865-6854”. Relay Services is immediate assistance. The Message Relay Service enables customers who are deaf, hard of hearing, or speech impaired, and who use a Teletypewriter (TTY), to communicate with others via the telephone. You simply type your conversation to a Relay Agent who then reads the typed conversation to the other party. The text telephone is used through a callers wireless provider as long as they have a TTY compatible phone.
- Out-of-Network services under Classes A, B and C are subject to a deductible of $50 for the High Option and $100 for the Standard Option per calendar year.
- Percentages shown are a percentage of the Plan Allowance.
- For Out-of-Network services, you are responsible for paying the percentage of the Plan Allowance shown in the table plus any amount above the Plan Allowance billed by the provider (subject to any deductibles, plan limitations and benefits maximums).
- The amount you pay is subject to any deductibles, plan limitations and maximums.
| High Option : High Option Benefits | In-Network (You Pay
) | Out-of-Network (You Pay
) |
|---|
| Class A (Basic) Services – preventive and diagnostic | 0% | 10% |
| Class B (Intermediate) Services – includes minor restorative services | 30% | 40% |
| Class C (Major) Services – includes major restorative, endodontic, and prosthodontic services | 50% | 60% |
Class A, B, and C Services are subject to an unlimited maximum benefit | | |
Class D Services – orthodontic
$3,500 Child Lifetime Maximum, $3,000 Adult Lifetime Maximum | 50% | 50% |
| Standard Option : Standard Option Benefits | In-Network (You Pay) | Out-of-Network (You Pay) |
|---|
| Class A (Basic) Services – preventive and diagnostic | 0% | 40% |
| Class B (Intermediate) Services – includes minor restorative services | 45% | 60% |
| Class C (Major) Services – includes major restorative, endodontic, and prosthodontic services | 65% | 80% |
Class A, B, and C Services are subject to a $2,000 annual maximum benefit for the In-Network benefits and $2,000 for the Out-of-Network benefits | | |
Class D Services – orthodontic
$1,500 Child Lifetime Maximum, $1,500 Adult Lifetime Maximum. | 50% | 50% |
Rate Information
How to find your rate
- In the first chart below, look up your zip code (first 3 digits) to determine your rating area.
- In the charts on the next page, match your rating area (same for the high and standard) to your enrollment type to locate your monthly or bi-weekly premium cost.
Rating Regions
| State | zip | Region |
|---|
| AK | Entire State | 5 |
| AL | Entire State | 1 |
| AR | Entire State | 1 |
| AZ | 856-857 | 1 |
| AZ | 850-853,855,859,860,863,865 | 2 |
| AZ | 864 | 3 |
| CA | 919-921,942,956-959 | 4 |
| CA | Rest of State | 5 |
| CO | Entire State | 4 |
| CT | Entire State | 5 |
| DC | Entire District | 4 |
| DE | Entire State | 3 |
| FL | 330-334,349 | 3 |
| FL | 320-328,335-339,341-342,344,346,347 | 2 |
| FL | 329 | 1 |
| GA | Entire State | 2 |
| GU | Entire Territory | 1 |
| HI | Entire State | 4 |
| IA | Entire State | 1 |
| ID | Entire State | 2 |
| IL | 600-609,613 | 4 |
| IL | Rest of State | 1 |
| IN | 463-464 | 4 |
| IN | Rest of State | 1 |
| KS | Entire State | 1 |
| KY | Entire State | 1 |
| LA | Entire State | 1 |
| MA | 012 | 1 |
| MA | Rest of State | 5 |
| MD | Rest of State | 4 |
| MD | 219 | 3 |
| ME | 039-042 | 5 |
| ME | Rest of State | 2 |
| MI | 480-485 | 3 |
| MI | Rest of State | 2 |
| MN | 550-551,553-555,563 | 4 |
| MN | Rest of State | 2 |
| MO | Entire State | 1 |
| MS | Entire State | 1 |
| MT | Entire State | 1 |
| NC | Entire State | 2 |
| ND | Entire State | 1 |
| NE | Entire State | 1 |
| NH | Entire State | 5 |
| NJ | 080-084 | 3 |
| NJ | Rest of State | 5 |
| NM | 874,877-884 | 2 |
| NM | Rest of State | 1 |
| NV | 889-891 | 3 |
| NV | 897 | 4 |
| NV | Rest of State | 2 |
| NY | 120-123,127-149 | 1 |
| NY | Rest of State | 5 |
| OH | Entire State | 1 |
| OK | Entire State | 2 |
| OR | 970-973 | 4 |
| OR | Rest of State | 3 |
| PA | 172-174 | 4 |
| PA | 180-181,183 | 5 |
| PA | 189-196 | 3 |
| PA | Rest of State | 1 |
| PR | Entire Territory | 1 |
| RI | Entire State | 5 |
| SC | Entire State | 2 |
| SD | Entire State | 1 |
| TN | Entire State | 1 |
| TX | 733,739,750-754,760-762,770,772-775,786-787 | 2 |
| TX | Rest of State | 1 |
| UT | Entire State | 1 |
| VA | 201,205,220-227 | 4 |
| VA | 231,233-237 | 2 |
| VA | Rest of State | 1 |
| VI | Entire Territory | 1 |
| VT | Entire State | 2 |
| WA | 980-985 | 5 |
| WA | Rest of State | 4 |
| WI | 540 | 4 |
| WI | Rest of State | 2 |
| WV | 254 | 4 |
| WV | Rest of State | 1 |
| WY | Entire State | 2 |
| INT | All | 5 |
High & Standard Rates
High
| Rating Area | High-Bi-Weekly Self Only | High-Bi-Weekly Self Plus One | High-Bi-Weekly Self and Family | High-Monthly Self Only | High-Monthly Self Plus One | High-Monthly Self and Family |
|---|
| 1 | 18.81 | 37.62 | 56.42 | 40.76 | 81.51 | 122.24 |
| 2 | 19.92 | 39.84 | 59.76 | 43.16 | 86.32 | 129.48 |
| 3 | 21.78 | 43.56 | 65.35 | 47.19 | 94.38 | 141.59 |
| 4 | 23.72 | 47.43 | 71.15 | 51.39 | 102.77 | 154.16 |
| 5 | 25.90 | 51.80 | 77.69 | 56.12 | 112.23 | 168.33 |
Standard
| Rating Area | High-Bi-Weekly Self Only | High-Bi-Weekly Self Plus One | High-Bi-Weekly Self and Family | High-Monthly Self Only | High-Monthly Self Plus One | High-Monthly Self and Family |
|---|
| 1 | 11.09 | 22.17 | 33.26 | 24.03 | 48.04 | 72.06 |
| 2 | 12.00 | 24.00 | 35.99 | 26.00 | 52.00 | 77.98 |
| 3 | 12.80 | 25.60 | 38.40 | 27.73 | 55.47 | 83.20 |
| 4 | 13.92 | 27.84 | 41.76 | 30.16 | 60.32 | 90.48 |
| 5 | 14.61 | 29.22 | 43.83 | 31.66 | 63.31 | 94.97 |