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Human Resources and Security Specialists should use this tool to determine the correct investigation level for any covered position within the U.S. Federal Government.
OPM’s Human Resources Solutions organization can help your agency answer this critically important question.
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Billing and Payment Oversight, a section of Business Management, maintains a hotline to be used strictly for FIS case-related billing and payment inquiries. Questions received through the hotline are routed to a specialist based on the type of inquiry - FIS Case Billing or FIS Case Payments. Unanswered calls will be returned within one business day.
If you receive a question that needs the attention of a member of Billing and Payment Oversight, please call 724-794-5612, extension 4490 or email questions to FISBillingOversightTeam@opm.gov.