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Investigative Interface processes agency requests to reopen investigations and conduct Reimbursable Suitability/Security Investigations (RSIs). Agencies may submit their requests via fax 724-738-0178, OPMIS Secure Portal, or mail:
OPM-FIPCInvestigative Interface: RSI/Reopen Quality ReviewPO BOX 6181137 Branchton Rd.Boyers, PA 16018-0618
If you have a question about a reopen or RSI, please call the Telephone Liaisons at 724-794-5228.
Reopen or RSI requests must be either:
Typed on agency letterhead that contains the following:
Additional guidance can be found on page 2 of the FIPC 553. (Please note that Investigative Interface does not provide confirmation of receipt of RSI/Reopen requests at this time.)
To expedite a pending investigation, contact the Urgent Background Investigation (BI) Line at 724-794-5612, x554 or FISurgentbi@opm.gov. (Please note that a change to priority service may result in additional fees.)
To expedite a subject interview because the individual is deploying or returning from deployment for a limited time, email the request to FIScatcheminconus@opm.gov. Please include the following information: