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Background Investigations Federal Investigations Notices

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Notice No. 04-04

Subject: Investigations Reimbursable Billing Rates for FY 2005

Date: August 31, 2004

Billing Rates: The attached schedules of Initial and Discontinued billing rates will be effective for OPM's reimbursable investigative services beginning October 1, 2004, and should remain in effect until September 30, 2005. Although we are experiencing increased costs in the areas of contractor fees, information technology, and overall operating costs related to the Consumer Price Index, we have been able to limit the price increases for this year to approximately four percent (4%).

In addition to our standard background investigations, we also offer numerous special investigative services which are described and priced in Federal Investigations Notice 04-05 titled "OPM Special Agreement Price Schedule." These services are used by agencies that want to obtain single or multiple record checks for use in pre-screening candidates as well as other agency purposes. We encourage you to contact your Investigations Program Specialist at (202) 606-1042 to discuss how we may be able to meet your investigative needs with these products.

Timeliness Service Categorization: Substantial increases in workloads and national priorities continue to present us with extraordinary challenges. Last year we replaced the traditional 35, 75, and 120 day service level designations with PRIORITY, ACCELERATED, and STANDARD service level designations for the field work products. A review of this past year's processing and timeliness performance does not support continuance of this three-tiered model.

Beginning October 1, 2004, we will offer only PRIORITY and STANDARD case service levels for the field investigations.

Investigations at each service level will be scheduled promptly upon receipt by OPM. Critical elements of each investigation, including the national fingerprint-based criminal history check and the national credit search, will typically be completed within 24 hours of scheduling. OPM will continue to offer Advance National Agency Checks (NACs) for both service levels at no additional charge. Timeliness for Advance NAC's will depend on the availability of other agency records. For field investigations, PRIORITY (service level "A") cases, for which agencies pay a processing premium, will be expedited and will receive our highest priority. These will generally be investigations for critical new-hires or initial clearance requests. All other field investigations should be designated STANDARD (service level "C"). These cases will be processed in accordance with normal workload management policies and any new-hire investigations or initial clearance requests among them will be given priority over reinvestigations as resources allow. No premium will be assessed for these investigations. Service level "D" will continue to signify a request to reopen a previously closed investigation of any type.

Case service level "B" is no longer a valid investigation service code for the fieldwork type investigations. Any submitted using case service level "B" will be recoded to case service level "C" during the initial review process and will be worked in accordance with service level "C" processing guidelines as described above. Agencies will not be billed the premium price previously associated with service level "B" but will be billed the standard service level "C" case cost.

Continue to enter the appropriate 3-character code in Block A of the AGENCY USE ONLY area of the SF 85, SF 85P, and SF 86. The first two characters are for the type of investigative product requested followed by the one character service code as follows:

Code "A" will stand for PRIORITY Service;
Code "B/C" will stand for STANDARD Service; and
Code "D" will stand for REOPEN service for all investigation types.

The chart below summarizes the new case processing levels:

Type of
Investigation

Priority
Service

Standard
Service

Reopen
Service

NACI

 

02B

02D

NAC

06A

 

06D

NACLC

08A

08B

08D

ANACI

09A

09B

09D

PRI

11A

11C

11D

PRIR

12A

12C

12D

MBI

15A

15C

15D

SSBI-PR

18A

18C

18D

LBI

20A

20C

20D

LBI Update (LDI)

21A

21C

21D

BI

25A

25C

25D

BI Update (BDI)

26A

26C

26D

BI Upgrade (BGI)

37A

37C

37D

SSBI

30A

30C

30D

SSBI Update (SDI)

31A

31C

31D

SSBI Upgrade (SGI)

34A
38A

34C
38C

34D
38D

  • To obtain an Advance NAC Report, you must indicate a Code "3" in "Agency Use Only" block "B" of the investigative form. The report is available for all case types and is sent to the SOI (see FIN 90-9).
  • To obtain an Advance Fingerprint (FP) Report, you must indicate a Special Coverage Code "R" in the Codes block at the top of the form above the "Agency Use Only" area. This report is sent to the SOI and will provide FP results as soon as they are received. If the Subject has an arrest record, a copy of the arrest record will be provided.

We remain committed to providing quality investigations in a timely, cost effective manner and will work towards restoring the timeliness that our customers expect. In FY 2004, OPM awarded five additional contracts for field investigative support, and we will be working with these contract companies to increase the national investigative capacity to meet the current demand. Until that can be accomplished, OPM will use the posted service levels to prioritize investigations to best meet national priorities.

For additional information concerning these services or additional investigative coverage, contact your OPM Investigations Program Specialist at (202) 606-1042.

Kathy L. Dillaman
Deputy Associate Director
Center for Federal Investigative Services

Attachments:

Attachment 1

Attachment 2

Attachment 3

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