All agencies are encouraged to develop their own e-QIP Help Desks for their applicants. The e-QIP Agency Help Desk user is able to reset Golden Questions for applicants who have active requests in their agency or within a subordinate agency.
If you are an Agency Help Desk user, you can complete one-step Golden Question resets for applicants and view an applicant's request summary.
This lesson provides a high-level overview of the purpose, history, and benefits of the e-QIP system. It outlines the types of investigations, roles, forms, and processes required for using e-QIP.
This lesson teaches how to access, log into, and navigate through the e-QIP system.
This lesson focuses on how to respond to common applicant issues. It also covers how to use Find and run reports.