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News Release

Tuesday, July 06, 2004
Contact: Rusty Asher
Tel: 202-606-2402

OPM Completes Computer System Training of 1,411 DoD Background Investigation Agents and Support Staff

Use of OPM's system saves $100 million and improves management of background investigations

Washington, DC - The Office of Personnel Management (OPM) conducted the final training session of Defense Security Service (DSS) agents and support staff on the use of OPM's computer system known as Personnel Investigations Processing System (PIPS). The final week-long training session, the last of a series that began in February, was completed this past week. In all, 1,411 agents and support staff were trained on the use of the PIPS system. This fulfills a commitment OPM made to the House Government Reform Committee at a hearing on May 6, 2004.

Director Kay Coles James stated, "The Department of Defense (DoD) approached OPM about using OPM's proprietary system to manage their caseload of background investigations. Not only does it provide for better accountability and workload management of background investigations, it also saves taxpayers millions. We were pleased to honor DoD's request and train the staff they recommended within the established deadline."

The Department of Defense began moving background investigation cases to OPM for processing in February 2004. All new investigations are now being managed in the PIPS system. To date, over 85,000 new DSS investigations have been scheduled for processing in PIPS.

DoD estimates they will save $100 million that would have been needed to upgrade their system, in addition to annual maintenance costs.

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OPM leads and serves the Federal Government in enterprise human resources management by delivering policies and services to achieve a trusted, effective civilian workforce. By Empowering Excellence in Government through Great People, we provide leadership and support to U.S. agencies on issues including human resources policy and oversight, background investigations, federal employee benefits, retirement services, guidance on labor-management relations, and programs to improve workforce performance. For more information, visit or follow OPM on Twitter, Facebook, or LinkedIn.

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