The Federal Government will Become America's Model Employer for the 21st Century.
Recruit, Retain and Honor a World-Class Workforce to Serve the American People.
Find out more about Federal compensation throughout your career and around the world.
Staffing to align with your agency's mission
Review the new 2014 Federal Employees' Group Life Insurance (FEGLI) Handbook
Answering your questions about Healthcare and Insurance
Manage your retirement online.
Human Resources and Security Specialists should use this tool to determine the correct investigation level for any covered position within the U.S. Federal Government.
OPM’s Human Resources Solutions organization can help your agency answer this critically important question.
Developing senior leaders in the U.S. Government through Leadership for a Democratic Society, Custom Programs and Interagency Courses.
Visit this federal site to search for our regulatory notices, proposed and final rules.
See the latest tweets on our Twitter feed, like our Facebook pages, watch our YouTube videos, and page through our Flickr photos.
The content available is no longer being updated and as a result you may encounter hyperlinks which no longer function. You should also bear in mind that this content may contain text and references which are no longer applicable as a result of changes in law, regulation and/or administration.
Washington, D.C. - During her address Delivering Results on the PMA, given at the Balanced Scorecard Collaborative's Government Summit 2004, U.S. Office of Personnel Management Director Kay Coles James discussed the President's Management Agenda and how OPM is advising agencies on the strategic management of human capital "by using sound measurement tools...by getting agencies to ‘green' on the President's ‘scorecard.'"
"The PMA reflects a management philosophy rooted in excellence and accountability," James said. "Agencies that earn green scores expect to find internal and underlying problems to solve. The best overall agencies tear up floor boards and rip down drywall to fix structural issues at their source."
In the Human Capital Initiative of the President's Management Agenda, the President requests agencies to assure that everything they do in their Human Resource programs is fully aligned with the mission of their organizations, and contributes directly to their mission's success. For example, OPM developed a 45-day hiring model to measure the time it takes an agency to extend an offer to a qualified candidate. Timely hiring is not only good customer service, but it ensures that the right person, with the right experience will enable the agency to meet its mission. Time-to-hire is so critical to the overall success of the federal government that OPM included language on the 45-day hiring model to the 2005 PMA.
"The more leaders develop and stay focused on a strong strategy, the more managers, with support from their human resources professionals, can be effective in placing the right people in the right jobs to carry out the strategy," said James. "At OPM, I required the management team to review all regulations, laws, and executive orders that applied to the agency to determine both our core responsibilities and the full breadth of our authority. And by requiring this review, OPM was able to achieve measurable progress."
Looking toward the future, James outlined initiatives that OPM is reviewing to continue the transformation of the federal work force. These initiatives include: reforming law enforcement pay; reforming the intelligence community and making certain human capital needs are met through modern systems; investing in the training of the federal work force; emphasizing the preparation and performance of the leaders; expanding flexible work arrangements; creating retirement arrangements that allow agencies to preserve institutional knowledge as the "age wave" hits; updating work force emergency planning; and, upgrading the competencies of the 21st century HR work force.
In closing, James said: "Initiatives will be undertaken in the full spirit of our strategy...alignment of people with the accomplishment of agency missions, and with due consideration of the merit principles - the principles which make the American Civil Service the greatest in the world and serve as a key factor in the success of our democracy."
Acknowledging James' work, Robert S. Kaplan, Chairman of the Balanced Scorecard Collaborative and a professor at Harvard Business School, said: "Director Kay Coles James is leading the transformation of human capital management in federal agencies, in support of the President's Management Agenda. I am pleased to see how Director James and OPM are using the balanced scorecard to create a results-based work force by developing human capital strategies across the federal government."
Our mission is to Recruit, Retain and Honor a World-Class Workforce to Serve the American People. OPM supports U.S. agencies with personnel services and policy leadership including staffing tools, guidance on labor-management relations and programs to improve work force performance.