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News Release

Friday, September 12, 2008
Contact: Peter Graves
Tel: 202-606-2402

OPM Extends Use of Toll-Free Hotline (1-800-307-8298) to Assist Federal Employees and Retirees Impacted by Hurricane Ike

Affected Individuals Can Call for Prompt Assistance

Washington, D.C. - U.S. Office of Personnel Management (OPM) Acting Director Michael W. Hager today announced OPM would be activating its toll-free assistance hotline number (1-800-307-8298) for Federal employees and retirees residing in areas - including the southeast Texas and southwest Louisiana coasts - expected to be impacted by Hurricane Ike.

The toll-free number will enable callers to leave their numbers for a call back within a short time frame. If the need arises, live operators will be on call to provide immediate assistance. The hotline offers information on emergency leave and pay flexibilities, as well as benefits.

"We stand together with those Federal employees and retirees who will suffer the full impact of this dangerous hurricane, and are ready to come to their aid when and where we can," Acting Director Hager said. "We are informing media outlets throughout the southeastern Texas and southwestern Louisiana coastal areas of this important toll-free number, and have asked agencies to help us spread the word."

Federal employees with access to the internet can receive updated and important information on benefits, flexibilities and payroll at

The site provides links to weather forecasts, general resources and announcements, the Federal Emergency Management Agency (FEMA) web site, and is continually updated with news and information.

Shortly before the approach of Hurricane Gustav in late August, Acting Director Hager sent a memorandum to heads of executive departments and agencies regarding the various human resources flexibilities available to assist Federal agencies and employees affected by emergency situations. Topics include pay and leave benefits, employee and family support benefits, telework, emergency critical hiring and other flexibilities. The memo can be found at

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OPM leads and serves the Federal Government in enterprise human resources management by delivering policies and services to achieve a trusted, effective civilian workforce. By Empowering Excellence in Government through Great People, we provide leadership and support to U.S. agencies on issues including human resources policy and oversight, background investigations, federal employee benefits, retirement services, guidance on labor-management relations, and programs to improve workforce performance. For more information, visit or follow OPM on Twitter, Facebook, or LinkedIn.

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