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Washington, D.C. – The U.S. Office of Personnel Management (OPM) today released the detailed government-wide Federal Employee Viewpoint Survey (FEVS) results for 2016. The complete governmentwide results for 2016 contain scores from indices such as Employee Engagement, Global Satisfaction, and the New IQ. Also included are promising practices on employee engagement, very practical advice on what works to help improve engagement and performance. The 2016 FEVS provides government employees with the opportunity to candidly share their perceptions of their workplace, their agencies, and their leaders. This year, 407,789 employees responded to the survey out of the 889,590 to whom it was sent, for a response rate of 45.8%.
The 2016 FEVS Government-wide Management Report presents an overview of this year’s survey results and highlights notable agency achievements. The report examines the “New IQ” index, which provides insights into employee perceptions of the inclusivity of their agencies. New to the report this year is a breakout comparison of agencies by size. Recognizing that agencies may encounter different challenges or opportunities based on their size and the resources available to them, these categories were created to further aid interagency communication and sharing of promising practices.
The 2016 report features the key drivers of employee engagement, useful to agencies as they work to build and support employee engagement and performance improvement. Five key drivers have been identified for Employee Engagement: Performance Feedback, Collaborative/Cooperative Management, Merit System Principles, Employee Training & Development, and Work/Life Balance. Focusing on these factors allows agencies to target resources to build and support employee engagement.
“As evidenced by the steady increase of Employee Engagement scores, agency leaders across the Federal government continue to utilize the FEVS results in an effective and meaningful way,” said Beth Cobert, Acting Director of the Office of Personnel Management. “The report released today will provide valuable insights to the general public and allow Federal agencies who use this data as a tool to build upon the Administration’s success in engaging and retaining the talented workforce we need to serve the American people.”
Several agencies truly excelled in their internal employee engagement efforts, such as the National Science Foundation and the Department of State, which used employee engagement action plans to incorporate feedback from components, share best practices from other agencies, and apply recommendations from research findings. These agencies credited their increase to better communication, employee recognition programs and greater focus on relationships with senior leaders.
Our mission is to Recruit, Retain and Honor a World-Class Workforce to Serve the American People. OPM supports U.S. agencies with personnel services and policy leadership including staffing tools, guidance on labor-management relations and programs to improve work force performance.