| Click here or type alt 0 for a list of keyboard shortcuts ### Why is it important for an agency to adopt diversity and inclusion policies and practices? Increases talent pool and skills from which ideas and solutions are drawn. Optimizes efficiency in a group by improving problem-solving and predictive skills. Improves public image. Reduces costs associated with turnover, absenteeism, and low productivity. Decreases complaints and litigation. Increases retention. All of the above. Select the correct response. Then select Next to continue.