| Click here or type alt 0 for a list of keyboard shortcuts ### Lesson 3: Diversity and Inclusion SPPCs play a key role in assisting agency leadership and managers to promote a diverse and inclusive agency-wide culture. Lesson 3 addresses the following topics: Diversity and inclusion are distinct and complementary concepts Inclusion outcomes – employee engagement, effective teamwork Measurement of diversity and inclusion The business case for diversity and inclusion Agency culture affects employee engagement Unconscious bias Agency leadership Diversity and inclusion practices Communication of policies and practices Disability etiquette Select the highlighted text to view and download Lesson 3: Diversity and Inclusion. Once you have thoroughly reviewed the content, select Next to answer some questions about the lesson content.
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