Investigation Process

Once a Form1010 USERRA complaint is received by VETS a claim is immediately opened and VETS will commence a formal USERRA investigation.
VETS will obtain all relevant documentary evidence and will interview all available identified witnesses. Keep in mind, in any USERRA investigation VETS may subpoena the attendance and testimony of witnesses and the production of documents.
The purpose of the USERRA investigation is to gather all the relevant facts so that VETS can determine whether the claim is meritorious.
Finally, VETS will always attempt to obtain a satisfactory resolution via negotiation and/or mediation.