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HR Line of Business Migration Planning Guidance

The Migration Planning Guidance (MPG) is a guide to assist customer agencies to prepare for and manage a migration of their human resources operations to a shared services center (SSC). The MPG contains information regarding the migration process, roles and responsibilities, SSC service delivery models, and other guidance.

  1. Overview
    1. 1.1  Strategic Vision, Scope, Goals, and Objectives
    2. 1.2  Governance
    3. 1.3  Frequently Asked Questions
  2. Enterprise Architecture and Target Requirements
  3. HR LOB Concept of Operations
    1. 3.1 Highlights of the HR LOB Concept of Operations
  4. Migration Roles and Responsibilities
    1. 4.1 Office Personnel Management (OPM)
    2. 4.2 Human Resources Line of Business (HR LOB) Program Office
    3. 4.3 Customer Agencies
    4. 4.4 Shared Service Centers (SSCs)
    5. 4.5 General Services Administration (GSA)
  5. Migration Roadmap
    1. 5.1 Assess Phase
    2. 5.2 Define Phase
    3. 5.3 Select Phase
    4. 5.4 Migrate Phase
    5. 5.5 Operate and Improve Phase
  6. Service Delivery
    1. 6.1 Public Sector SSCs
      1. 6.1.1 Service Delivery Model: Department of Agriculture's National Finance Center (NFC)
      2. 6.1.2 Service Delivery Model: Department of Defense (DoD)
      3. 6.1.3 Service Delivery Model: Department of Health and Human Services (HHS)
      4. 6.1.4 Service Delivery Model: Department of Interior's National Business Center (NBC)
      5. 6.1.5 Service Delivery Model: Department of Treasury (Treasury)
      6. 6.1.6 Service Delivery Model: General Services Administration (GSA)
    2. 6.2 Private Sector SSCs
      1. 6.2.1 Service Delivery Model: Accenture
      2. 6.2.2 Service Delivery Model: Allied
      3. 6.2.3 Service Delivery Model: Carahsoft
      4. 6.2.4 Service Delivery Model: IBM
    3. 6.3 Other Providers
    4. 6.4 Target Requirements Self-Evaluations
  7. Selection Guidance
    1. 7.1 Migration Competition Framework
    2. 7.2 Acquisition Tools and Templates
      1. 7.2.1 Statement of Objectives
      2. 7.2.2 RFP Instruction Guidelines
      3. 7.2.3 Guidance for Agency-Level OCDs
      4. 7.2.4 Evaluation Templates
      5. 7.2.5 Customer Agency Due Diligence Checklist
  8. Migration Roadmap Deliverables, Information, and Templates
    1. 8.1 Deliverables
    2. 8.2 Information
    3. 8.3 Templates

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Index of Tables and Figures

All attachments to the Migration Planning Guidance Version 2 are available in MS Word, MS Excel, and MS PowerPoint. Please contact the HR LOB Office at for assistance.

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List of Attachments

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