The Shared Service Center Catalog provides information on the HR LOB approved Federal HR and payroll shared service centers (SSCs) and their service offerings. The catalog is a compilation of SSCs' responses to an HR LOB data call about their organization, business practices, services, and solutions that are available to customers.
Information on the contents of the catalog is provided in the Functional Category and Business Category sections of this page. For more information on individual SSC responses, please refer to the HR LOB Partners page for SSC points of contact.
SSCs have provided information on the solutions offered to customers for the following service components. Solutions are offered through both IT systems and back-office support. Service components are self-contained business capabilities that support business processes and assist agencies to accomplish their missions and performance objectives. For definitions of the service components, please refer to the Service Component Model version 2.
SSCs have provided information about their organization and business practices for financial management, customer support, migrations, performance management, financial management, and alignment to OPM and HR LOB objectives.