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HR Training on Demand: Winter and Spring Courses!

The Office of Personnel Management's (OPM) Human Resources Solutions' (HRS) HR Training on Demand (HRToD) program has announced its Winter and Spring courses! Course offerings cover a variety of topics, including classification, staffing, performance management, and organizational surveys. Don't miss our two NEW courses: Dealing with Poor Performers and Crucial Conversations!

Our courses are specifically designed for HR professionals and supervisors throughout the Federal Government. To register for any of these courses, or to learn more about HR Training on Demand, please email HRTrainingOnDemand@opm.gov.

Seats are limited, so sign up soon!

CoursesDate(s)Location
Dealing with Poor Performers (New!) March 22 Washington, DC
Communicate Like a Pro: Performance and Developmental Feedback March 23 Washington, DC
Driving Positive Change: Turning Survey Results into Real Actions April 28 Washington, DC
Crucial Conversations (New!) May 2-3 Washington, DC
Classification Refresher May 3-5 Washington, DC
Delegated Examining Certification May 17-19 Washington, DC

Dealing with Poor Performers (New!)

March 22, 2016 | 9:00am – 4:00pm | Washington, DC

$350/person

Addressing poor performance can seem like an uphill battle, or worse, a losing battle. This course guides supervisors on the steps required before taking action on poor performance. The instructor will also offer guidance on improving communication, providing early counseling, and providing an opportunity for improvement. Finally, the course differentiates between the two authorities used for performance-based actions (5 CFR Part 432 and Part 752) when performance continues to decline. Participants will receive practical checklists for each step in the process to ensure actions will be sustained. Learn more about the Dealing with Poor Performers training.

Communicate Like a Pro: Performance and Developmental Feedback

March 23, 2016 | 9:00am – 4:00pm | Washington, DC

$350/person

This 1-day course provides an overview of how to conduct effective performance and developmental discussions with employees. The instructor will share examples of effective discussion tactics and guide participants on how to structure different types of performance and developmental discussions. Participants will also engage in an interactive role-play exercise, based on real world scenarios, to practice conducting feedback discussions. Learn more about the Communicate Like a Pro: Performance and Developmental Feedback training.

Driving Positive Change: Turning Survey Results into Real Actions

April 28, 2016 | 9:00am – 4:00pm | Washington, DC

$400/person

You get a wealth of information from organizational surveys like the Federal Employee Viewpoint Survey. When used wisely, these results can drive meaningful change in your organization and increase employee engagement in the process. When used ineffectively, however, you run the risk of demotivating your people and hampering your agency's ability to meet its mission. This 1-day course, led by an OPM Personnel Research Psychologist, will teach you to effectively interpret organizational survey results and show you how to focus on important areas that will have an impact on employee engagement and performance. You'll learn how to recommend areas to improve and how to begin the action planning process to convert those recommendations into tangible actions. You will also engage in an interactive review of actual survey data to give you real-world experience interpreting survey data and translating the results into action. For more information, please email HRTrainingOnDemand@opm.gov.

Crucial Conversations (New!)

May 2-3, 2016 | 9:00am – 4:00pm | Washington, DC

$695/person

Crucial Conversations is a 2-day course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of an organization. By learning how to speak and be heard (and encouraging others to do the same), participants will begin to surface the best ideas, make the highest-quality decisions, and then act on those decisions with unity and commitment. For more information, please email HRTrainingOnDemand@opm.gov.

Classification Refresher

May 3-5, 2016 | 9:00am – 4:00pm | Washington, DC

$900/person

In this 3-day refresher course, a federal classification expert will discuss current topics in basic and advanced classification (e.g., the Factor Evaluation Standard and narrative standard formats, defensible evaluation statements, statements of difference, and classifying developmental and supervisory positions). The instructor will review commonly appealed classification decisions, discuss position management issues, and provide an update from OPM's Classification Policy Section. Previous classification training or experience recommended. For more information, please email HRTrainingOnDemand@opm.gov.

Delegated Examining Certification

May 17-19, 2016 | 8:30am – 4:00pm | Washington, DC

$650/person

This 3-day training equips participants with the knowledge and skill required to perform competitive examining. This training is a must for anyone conducting delegated examining (DE) work. An experienced HR instructor guides participants through the DE process, rules, and regulations through lecture, hands-on exercise, and case studies. Federal staff and contractors can attend this class. Learn more about the Delegated Examining Certification training.

To register for any of these courses, or to learn more about HR Training on Demand, please email HRTrainingOnDemand@opm.gov.

Are you receiving communications from HR Training on Demand? If you would like to be added to our contact list, please email HRTrainingOnDemand@opm.gov.

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