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The RSI is not a background or criminal investigation. RSIs are
focused investigations to obtain information to resolve issues developed
about an individual. An agency may request an RSI when it needs
additional investigation to resolve issues that might fall outside the
normal scope of another investigation (such as alcohol or drug
rehabilitation or credit); to establish a history or pattern of
behavior; or to obtain other information related to suitability or
security which is not necessarily connected to a current background
investigation. The cost of the RSI varies depending on the work to be
performed; expedited service is available at an additional cost. A
representative of OPM-FIS will contact the agency prior to scheduling
the investigation to provide a cost estimate. To initiate an RSI, the
agency needs only to submit a letter or memo to OPM-FIS Customer
Customer Interface processes agency requests to reopen investigations
and conduct a Reimbursable Suitability Investigation (RSI). Agencies
may submit their requests via fax (724) 738-0178, or mail:
PO BOX 618
1137 Branchton Rd.
Boyers, PA 16018-0618
If you have a question about a reopen or RSI, please call the
Telephone Liaisons at (724) 794-5228.
Reopen or RSI requests must be typed on agency letterhead and contain
For more information about RSIs, see the Federal Investigation
Notices, Letter No. 97-2, dated July 29, 1997, and Letter No. 93-4,
dated June 14, 1993; or, call SAST (724) 794-5612, extension 4600.
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