Click here to skip navigation
This website uses features which update page content based on user actions. If you are using assistive technology to view web content, please ensure your settings allow for the page content to update after initial load (this is sometimes called "forms mode"). Additionally, if you are using assistive technology and would like to be notified of items via alert boxes, please follow this link to enable alert boxes for your session profile.
An official website of the United States Government.

Frequently Asked Questions Open Government

Why are OPM's open government flagship initiatives important to me?

Much of the work of our initial flagship initiative involves learning more about the types of information and documents our stakeholders want from OPM. As we do so, to improve public knowledge of our work, we will highlight documents that might seem buried in our site or that you might not think to look for. In this way, we will make it easier for you to find the information you need when you need it.

For our second flagship initiative, we are centralizing our call centers and help desks to provide seamless, accurate, and timely customer service through a logical, tiered approach. This will make it easier for you get answers from us quickly. It will also help us speak in one voice, thereby reducing the potential for confusion. Finally, it will benefit taxpayers by producing cost savings over the medium and long terms through a reduction in duplication of operational functions.

Unexpected Error

There was an unexpected error when performing your action.

Your error has been logged and the appropriate people notified. You may close this message and try your command again, perhaps after refreshing the page. If you continue to experience issues, please notify the site administrator.