Click here to skip navigation
This website uses features which update page content based on user actions. If you are using assistive technology to view web content, please ensure your settings allow for the page content to update after initial load (this is sometimes called "forms mode"). Additionally, if you are using assistive technology and would like to be notified of items via alert boxes, please follow this link to enable alert boxes for your session profile.
An official website of the United States Government.

Frequently Asked Questions Insurance

What does the help desk do?

The Help Desk:

  • Tells you what transactions you can do (link to question #4) and how to do them using Employee Express;
  • Gives numbers for the Employee Express phone system;
  • Gives locations for touch screens (kiosks) and contacts for Human Resources Offices;
  • Gives the Employee Express email address;
  • Issues new PINs
  • Automatically sends a verification letter to you for health benefits changes you make in Employee Express. (For paperwork on other changes, contact your Human Resources Office.)

Unexpected Error

There was an unexpected error when performing your action.

Your error has been logged and the appropriate people notified. You may close this message and try your command again, perhaps after refreshing the page. If you continue to experience issues, please notify the site administrator.

Working...