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Frequently Asked Questions Insurance

What does the help desk do?

The Help Desk:

  • Tells you what transactions you can do (link to question #4) and how to do them using Employee Express;
  • Gives numbers for the Employee Express phone system;
  • Gives locations for touch screens (kiosks) and contacts for Human Resources Offices;
  • Gives the Employee Express email address;
  • Issues new PINs
  • Automatically sends a verification letter to you for health benefits changes you make in Employee Express. (For paperwork on other changes, contact your Human Resources Office.)

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