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Frequently Asked Questions Employment

Disability Employment

  • An individual can make either an oral or written request for accommodation. To request an accommodation, an individual may use "plain English" and does not need to mention the Rehabilitation Act or "reasonable accommodation." A family member, friend, health professional, or other representative may request a reasonable accommodation on behalf of an individual with a disability. An individual with a disability may request a reasonable accommodation at any time during the application process or during the period of employment. The request for a reasonable accommodation must be made for a reason related to a medical condition.
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  • Generally the agency (employer) must bear the costs of accommodations. Some agencies are organized to provide central funding of the costs of accommodations. Central funding assures that funding is available for accommodations. Check with your personnel office, disability coordinator, or EEO office or your agency’s reasonable accommodation policy to see how funding for accommodations is handled in your agency. Also, the Computer/Electronic Accommodations Program (CAP) at the Department of Defense may pay the cost of any technology-related accommodations for covered agencies. Contact the CAP for more information. If a client of the State vocational rehabilitation program is being hired, the State agency may pay for those accommodations that the individual would be able to use at any job site (e.g., a Braille notetaking device, an assistive listening device for use with the telephone). The State agency generally does not pay for accommodations to a work station or worksite that must then remain at that location after the individual leaves. If a client of the Vocational Rehabilitation and Employment Service of the Department of Veterans Affairs (VA) is being hired, the VA may pay the cost of accommodations.
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  • Reasonable accommodation is any change to a job, the work environment, or the way things are usually done that allows an individual with a disability to apply for a job, perform job functions, or enjoy equal access to benefits available to other individuals in the workplace. Agencies are required by law to provide reasonable accommodation to qualified individuals with disabilities, unless doing so would impose an undue hardship to the agencies. In addition, Executive Order 13164 requires Federal agencies to develop written procedures for providing reasonable accommodation. For more information on reasonable accommodation, refer to the reasonable accommodation policy for your particular agency, the Reasonable Accommodation section in the HR Professionals chapter of this website, and the EEOC.
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  •   An agency is not required to make an accommodation if it can demonstrate that providing the accommodation would impose an undue hardship on its everyday operations. An undue hardship is an action that requires "significant difficulty or expense" in relation to:  
    • overall size of the agency's program with respect to the number of employees, number and type of facilities and size of budget;
    • type of operation, including the composition and structure of the agency's workforce; and
    • nature and cost of the accommodation.
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  • A major life activity is a function that the average person in the general population can perform with little or no difficulty. Major life activities include activities such as caring for oneself, seeing, hearing, walking, breathing, speaking, learning, sitting, standing, lifting, reaching, and working.
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  • No, in a case of a 5 CFR 213.3102(u) appointee transferring from one agency to another, time previously spent under a Schedule A appointment counts toward the completion of the 2 year period if the person is reappointed without a break in service.
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  • You should discuss this matter with your supervisor and attempt to resolve the situation (including any misunderstanding) informally. In addition, be ready, willing, and able to volunteer for assignments as opportunities arise. By taking the initiative to volunteer, you speak volumes about your attitude and approach to the work in the office.
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  • If you are required to travel as an essential function of your job, you are entitled to reasonable accommodation to travel if you need such accommodation. You should start by discussing your need for reasonable accommodations frankly with your supervisor. Accommodations may be made in a wide variety of ways. If you are unable to travel standard coach because of space requirements or mobility limitations, General Services Administration travel regulations provide authority to allow airline travel by first-class. For an employee who uses the services of an interpreter, reader or personal assistant, it may be a matter of ensuring that the personal assistant, reader or interpreter will accompany the individual on a trip or be available once the individual reaches the destination. If travel is not an essential function of the job but only an occasional requirement, you might ask your supervisor if some of the work in your office might be redistributed, allowing you to take on other assignments rather than travel. If you need additional information on how you might be accommodated during travel, you might want to talk to your human resources specialist. For more helpful information for travelers with disabilities, see the Disability.gov website.
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  • An agency is not required to make an accommodation if it can demonstrate that providing the accommodation would impose an undue hardship on its everyday operations. An undue hardship is an action that requires "significant difficulty or expense" in relation to:
    • overall size of the agency's program with respect to the number of employees, number and type of facilities and size of budget;
    • type of operation, including the composition and structure of the agency's workforce; and
    • nature and cost of the accommodation.
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  • If the critical functions of a job involve the need to travel, it is important that job candidates and employees are made aware of this requirement. Many people with disabilities are not limited in their ability to travel or perform temporary duty away from the office. In this case, no accommodation is needed. In other cases, a person's disability may affect his or her ability to travel. As with all reasonable accommodations, start with the employee. The accommodation needed for traveling will vary according to a person's disability and the mode, frequency and duration of travel. Constant travel is far different from an occasional trip. Local travel needs are far different from international air travel needs. For an employee who uses the services of an interpreter, reader, or personal assistant, it may be a matter of ensuring that the personal assistant, reader, or interpreter accompany the individual on a trip or be available once the individual reaches the destination. The General Services Administration travel regulations also provide authority to allow airline travel by first-class accommodation when a person with a disability is unable to travel standard coach because of space requirements or mobility limitations. In some cases, travel may not be involved in a critical job function, and it may be possible to redistribute duties in a work center, giving travel duties to some employees and other duties to those employees who have limitations with regard to travel. Sometimes, after looking at the job requirements and consulting with the individual and professional resources on job accommodations, you may find that the particular job requirements and the particular needs/limitations of a person with a disability are simply not compatible.The important point is not to assume that travel is impossible for a disabled person. In many situations, with a little thought and advance planning, a person with a disability can perform required travel and effectively accomplish the requirements of his/her job. For helpful information for travelers with disabilities, see the Disability.gov website.
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