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Frequently Asked Questions Employment

Disability Employment

  •     The Computer/Electronic Accommodations Program (CAP) provides assistive technology accommodations and services to persons with disabilities at the Department of Defense and over 38 Federal agencies (upon the request of the head of the Federal agency) at no cost. CAP supports accessibility efforts, including the successful implementation of Section 508’s electronic and information technology accessibility requirements. The U.S. Department of Agriculture established the Technology Accessible Resources Gives Employment Today (TARGET) Center to support the Department with assistive technology and ergonomic solutions. Needs assessments and demonstrations conducted by the Center provide federal employees with disabilities equal access to electronic and information technology essential in today's work force. The Department of Transportation - Disability Resource Center (DRC) is a one-stop shop to ensure that DOT employees with disabilities can participate fully in all aspects of the Department's work, programs and services. DRC provides reasonable accommodations, assessments, and assistive technology. The Department of Education's Assistive Technology Program provides support services to Education managers and supervisors in determining how technology can be used to meet the reasonable accommodation needs of employees with disabilities. These services include needs assessments, specialty equipment and software demonstrations. The Assistive Technology Team also studies software development issues pertaining to Education accessibility requirements for product implementation in Department-wide systems. The U.S. Department of Education (ED) Disability Policy/Section 504 Reasonable Accommodation staff within the Office of Management's Work/Life Programs Group (WLPG) promotes disability awareness and assists managers and staff with reasonable accommodation and program access needs. Having disability access resources available reflects ED's ongoing commitment to provide full access to all customers and employees with disabilities. These resources include services such as Braille and audiotape versions of ED publications, funding for reasonable accommodations, and guidance on a range of accessibility questions. Other offices within ED also provide resources and work closely with the Disability Policy/Section 504 Reasonable Accommodation staff to deliver disability-access services to all Department customers and employees who need them. For more information, call the Section 504/Reasonable Accommodation office at 202-401-8545 Voice or 202-260-8874 TTY or call the Work/Life Programs Group main number at 202-401-2905 Voice/TTY via Federal Relay Service. The Department of Commerce - Committee on Resources for Electronic Accessible Technology to End Users (CREATE) offers planning and coordination of activities that increase awareness of assistive technology for people with disabilities. For more information call (202) 482-3201 (Voice) or (202) 482-4675 (TTY).   The Department of Energy - Disability Accommodation Program, Assistive Technologies Support Team is the primary point of contact for employees with disabilities at headquarters. The Team provides coordination, responsibility, and oversight for all support interfaces with individual employees with disabilities or impairments. The Department of Housing and Urban Development - Housing Accessibility Resource Program (HARP) maintains an information library containing extensive reference materials and resources. HARP also provides an opportunity for managers and employees to utilize the TARGET Center at the USDA to view and evaluate assistive technology. For more information call (202) 708-0288 x268 (Voice) or (202) 708-4401 (TTY). The Department of Veterans Affairs (VA) - The Microcomputer Training Program for Persons with Disabilities (MTPPD) provides cost-reimbursable assistive technology training for U.S. veterans. It also provides product assessment, demonstrations, consultations, and facility tours. Currently, MTPPD is helping VA implement the Nationwide Office Automation which will allow all users access to the information environment. For more information, call (202) 273-6542 (Voice) or fax to (202) 273-6555. The Internal Revenue Service - Information Resources Accessibility Program (IRAP) Office provides accessible electronic information technology to customers with disabilities. Associates offer consultations, technical support, demonstrations, and facility tours. IRAP also tests IRS systems and products to ensure accessibility to and compatibility with assistive technology. To find out more, visit their website, or call (202) 283-0283 (Voice) or (202) 283-6566/67 (TTY). The Social Security Administration (SSA), Office of Civil Rights and Equal Opportunity (OCREO), provides adaptive devices to accommodate SSA's employees with disabilities. SSA believes that having a centralized account to purchase adaptive devices encourages managers to hire more people with disabilities since they would not have to deplete local resources to purchase expensive adaptive equipment. A central component of SSA tracks the technologies that are compatible with SSA's systems. In 1997, SSA embarked on a four-year project to provide personal computers with mainframe emulation to all SSA employees which would be connected by local and wide area networks. The Federal Communications Commission - Disability Rights Office (DRO) works hard to ensure that people with disabilities have equal access to telecommunications. The DRO, housed in the FCC's Consumer Information Bureau, provides technical assistance to consumers, businesses, and government agencies on their rights and responsibilities to facilitate disability access in the foundations and frontiers of telecommunications
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  • Yes, at agency discretion, an individual may be appointed to a temporary position under the 5 CFR 213.3102(u) authority in lieu of a job readiness certification. The hiring agency may then convert the individual to a time-limited or permanent appointment, again under 5 CFR 213.3102(u), at any time during the temporary appointment. (The beginning date of creditable service, for conversion to career/career conditional conversion purposes, is the effective date of the conversion to the excepted appointment). The agency may also, at its discretion, accept service under another type of temporary appointment in the competitive or excepted service as proof of job readiness.
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  •   When the disability and/or the need for accommodation is not obvious, the employer may ask the individual for reasonable documentation about his/her disability and functional limitations. An employer should respond expeditiously to a request for reasonable accommodation.  
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  •   An individual with a disability:  
    • has a physical or mental impairment that substantially limits one or more of the person's major life activities;
    • has a record of such an impairment; or
    • is regarded as having such impairment.
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  •  Provided the information is accurate, there are no OPM imposed limitations on the number of times an applicant may submit such documentation or requirements concerning the timeframe which the documentation must be dated.
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  • Initially, start by discussing the accommodation needs with the person who has the disability. Accommodations are determined on a case-by-case basis, considering the specific needs and the existing limitations of the person you hire who has a disability. Accommodations are also determined based on the essential functions of the job, the work environment, the effectiveness of the proposed accommodation, and any alternative means of accomodation. Some of the most common types of accommodations include, but are not limited to:
    • TTYs for use with telephones by people who are deaf; hardware and software that make computers accessible to people with vision impairments or who have difficulty using their hands;
    • Sign language interpreters for people who are deaf or hard of hearing or readers for people who are blind;
    • Providing training and other written materials in an accessible format, such as in Braille, on audio tape, or on computer disk; and
    • Physical changes, such as installing a ramp or modifying a workspace.
    For more information refer to the reasonable accommodation policy for your agency.
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  • The summer jobs program for college students with disabilities is called the Workforce Recruitment Program (WRP). This program is co-sponsored by the U.S. Department of Labor’s Office of Disability Employment Policy and the Department of Defense. The WRP aims to provide summer work experience, and in some cases, permanent employment, for college students with disabilities. The program develops partnerships with other Federal agencies, each of which makes a commitment to provide summer jobs. The Department of Defense Computer/Electronic Accommodations Program (CAP) provides assistive technology and accommodation services to all WRP participants working for the Federal Government for the summer.
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  •   For specific training packages for new managers, the USDA Graduate School offers the following courses:
    • Human Resource Management for Supervisors and Managers
    • EEO -- Its Place in the Federal Government
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  • People with disabilities are appointed under 5 CFR 213.3102(u).
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