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Frequently Asked Questions Investigations

e-QIP

  • No, the answers to your Golden Questions and Challenge Questions are not case sensitive. You must type them in exactly as they were entered the first time. If there were any spaces or punctuation in the response, it must be exact.  If you continue to have issues with your Golden or Challenge questions, please contact your sponsoring agency.
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  • The first time you login to the e-QIP system after June 24, 2012, you will need to register. You register by clicking the "Register for Username and Password" button on the right-hand side of the screen. You will need to input your Social Security Number (SSN) or request ID if you do not have a SSN, answer your default Golden Questions and then you will create three Challenge Questions. It will then prompt you to create a new username and password. If you have already registered and do not remember your username or the answer to your Challenge Questions, you must contact your sponsoring agency. Note: You can only log into e-QIP when your sponsoring agency grants you access.  
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  • Select 0 (zero) for inches and then click the "submit" button.
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  • Once you have been notified that you have been given access by a sponsoring agency, login by clicking the "Register for Username and Password" button on the right-hand side of the screen, inputting your Social Security Number (SSN) or request ID if you do not have a SSN, answering default Golden Questions, creating a username and password and creating Challenge Questions. Username and password will be all that is needed to login after initial registration. After creating your Challenge Questions, e-QIP presents you with the Main Menu. Select the link entitled, "Enter Your Data" from the main menu screen. After reading all instructions, you can now begin entering your personal data. In order to ensure the completeness of your data, a validation routine will run after each page is submitted. The validation routine will point out any errors and provided detailed instructions on how to satisfy each incorrect or missing item. When you are satisfied that your form is complete, select the "Display" link from the main menu. After a final review of your data, select the "Certify Your Investigation Request" button to finish your form. On the last screen make sure to print a copy for your records and print and sign each form that has a blank for your signature. Only after you have printed and signed the appropriate signature pages, should you click on the final link entitled, "Release Request/Transmit to Agency." Note: You can only login to e-QIP when your sponsoring agency grants you access.
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  • e-QIP requires all users to register by clicking the "Register for Username and Password" button on the right-hand side of the screen, inputting your Social Security Number (SSN) or request ID if you do not have a SSN, answering default Golden Questions, creating a username and password and creating Challenge Questions. Username and password will be all that is needed to login after initial registration. Challenge Questions can be used to reset your password. If you forget your username you will have to contact your sponsoring agency for help. Note: You can only log into e-QIP when your sponsoring agency grants you access.
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  • You have the ability to re-set your password by clicking “Forgot Password” located at https://www.e-qip.opm.gov/eqip-applicant/showLogin.login and answering the Challenge Questions you created when registering. If you do not remember the answer to you challenge questions or your username, you will have to contact your sponsoring agency for assistance. Note: You can only log into e-QIP when your sponsoring agency grants you access.
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  • To correctly complete an e-QIP request you cannot have gaps between your dates. Validation is based on data entered and any time lapse between the end date of one record and the start date of the next record will prompt an error message. You must indicate all period of self-employment, unemployment, or vacation as appropriate. Please provide as complete a set of data as possible. Depending on the type of investigation you will receive, you may be required to provide 10 years of data for some sections. An error message will indicate if this is the case.
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  • Simply leave the suffix drop-down field empty.
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  • Click the "Help" link located upper left hand corner of each page general help information, or you may wish to contact the agency that sponsored you for assistance with specific sections or questions.
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  • No, all "Error" and "Warning" messages must be sufficiently satisfied before you can certify and release your e-QIP request to your sponsoring agency.
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