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Frequently Asked Questions Pay & Leave

  • Use Services Online (Retirement Services) to:
    • start, change, or stop Federal and State income tax withholdings;
    • request a duplicate tax-filing statement (1099R);
    • change your Personal Identification Number (PIN) for accessing our automated systems;
    • establish, change, or stop an allotment to an organization;
    • change your mailing address;
    • start direct deposit of your payment or change the account or financial institution to which your payment is sent;
    • establish, change, or stop a checking or savings allotment; and
    • view a statement describing your annuity payment.
    You can also call our toll-free number 1 (888) 767-6738 , for these and many of your voluntary withholdings. When using self-service systems, you need your claim number, Personal Identification Number (PIN), and social security number. If you do not have a PIN, call us. If you do not have a touchtone telephone, you can speak to a Customer Service Specialist. Generally, in the middle of month, we authorize payments that are due for the first business day of the following month. Therefore, if you want your change to be reflected in your next payment, you should submit your request as early in the month as possible. See our payment schedule for the last date you can change your next monthly payment.
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  • The Payroll Calendar is managed by the General Services Administration, and you can find it at: http://www.gsa.gov/portal/content/102507
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  • A WGI is effective on the first day of the first pay period beginning on or after the completion of the required waiting period. (5 U.S.C. 5335 and 5 CFR 531.412.)
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  • The intent of OPM's regulations governing the use of sick leave for family care is to allow an employee to provide physical care and other assistance to a family member, as appropriate. This may include, for example, providing transportation and/or accompanying a family member to a health care provider's office or to a hospital or other health care facility, providing assistance during examination and/or treatment, and providing care and assistance during recovery. Under agency policies, managers and supervisors must use their judgment in administering the use of sick leave for family care or bereavement in a fair and equitable manner. It is not possible for OPM to regulate or specify the criteria for every situation that may arise.
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  • Agencies should use the alternate method when an employee is covered by different pay schedules before and after promotion if the alternate method produces a higher payable rate upon promotion than the standard method. See Promotion Examples 3 and 5.Agencies also may use the alternate method even if the alternate method produces a lower payable rate than the standard method. Under this circumstance, the agency must determine under 5 CFR 531.214(d)(2)(iii) that it would be inappropriate to use the standard method based on a finding that the higher pay for the position before promotion is not sufficiently related to the knowledge and skills required for the position after promotion.
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  • Any employee (as defined in 5 U.S.C. 2105) who is highly qualified is eligible to receive a student loan repayment, except those employees who currently occupy or will occupy a position excepted from the competitive service because of its confidential, policy-determining, policy-making, or policy-advocating character (e.g., employees serving under Schedule C appointments). Under 5 CFR 537.104, agencies may offer student loan repayment benefits to recruit a highly qualified job candidate or retain a highly qualified employee who, during the service period established under a service agreement, will be serving under (1) an appointment other than a time-limited appointment or (2) a time-limited appointment if-
    • The employee (or job candidate) will have at least 3 years remaining under the appointment after the beginning of the service period; or  
    • The time-limited appointment authority leads to conversion to another appointment of sufficient duration so that his or her employment with the agency is projected to last for at least 3 additional years after the beginning of the service period.
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  • You may be required to provide advance leave notice and medical certification. Ordinarily, you must provide 30 days advance notice when the need for leave is foreseeable. If the need for leave is not foreseeable, e.g., because of a medical emergency, you must provide notice within a reasonable period of time appropriate to the circumstances involved. An agency may require medical certification to support a request for leave because of a serious health condition and may require second or third opinions (at the employer's expense). If you cannot provide the required medical certification before FMLA leave is to begin, you must be provided provisional leave. Once this leave has commenced and you fail to provide the medical certification, the agency may charge you as absent without leave (AWOL) or may allow you to request that the provisional leave be charged as leave without pay or to your appropriate leave account.
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  • See the annual leave fact sheet at - http://www.opm.gov/oca/leave/HTML/ANNUAL.asp
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  • When the need for leave is foreseeable, an employee must give 30 days notice of his or her intent to take FMLA leave. When the need for leave is not foreseeable, an employee must provide notice as soon as is practicable. In addition, an agency may require an employee on leave for a serious health condition to provide initial medical certification and recertification every 30 calendar days. If the health care provider has specified on the initial medical certification a minimum duration of the period of incapacity, the agency may not request recertification until that period has passed unless other conditions arise that permit the agency to require recertification more frequently. (See 5 CFR 630.1207(h)(2)(i).)An agency's policies or procedures for notification of FMLA leave or medical certification may not be more stringent than required by OPM's regulations. If an employee who has been placed on leave restriction invokes his or her entitlement to FMLA leave, the agency must follow OPM's rules for notification and medical certification of FMLA leave.
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  • For an employee who performs service under a non-GS Federal pay system which is potentially creditable towards a within-grade increase waiting period, an equivalent increase is considered to occur at the time of any of the following personnel actions in the non-GS pay system:
    • A promotion to a higher grade or work level within the non-GS pay system (unless the promotion is cancelled and the employee's rate of basic pay is redetermined as if the promotion had not occurred); or
    • An opportunity to receive a within-level or within-range increase that results in forward movement in the applicable range of rates of basic pay (including an increase granted immediately upon movement to the non-GS pay system from another pay system-e.g., to account for the value of accrued within-grade increases under the former pay system or to provide a promotion-equivalent increase), where "forward movement in the applicable range" means any kind of increase in the employee's rate of basic pay other than an increase that is directly and exclusively linked to (1) a general structural increase in the employee's basic pay schedule or rate range (including the adjustment of a range minimum or maximum) or (2) the employee's placement under a new basic pay schedule within the same pay system, when such placement results in a nondiscretionary basic pay increase to account for occupational pay differences.
    A non-GS pay system is one that does not meet the definition of "General Schedule" or "GS" in 5 CFR 531.403. The personnel actions above must have occurred within the same pay system. That is, even if an employee receives an increase in pay moving between pay systems, that "promotion" or other pay increase is not considered an equivalent increase. See Note 1.For example, the DoD NSPS pay system is a non-GS pay system. The following NSPS pay events would be considered equivalent increases under 5 CFR 531.407(b):
    1. A promotion to a higher band under 5 CFR 9901.354, excluding a temporary or probationary promotion that is later cancelled;
    2. Any within-band increase other than a general salary increase under 5 CFR 9901.323, which would include the following:
      • A performance pay increase under 5 CFR 9901.342;
      • A special within-band increase under 5 CFR 9901.344;
      • A developmental pay increase under 5 CFR 9901.345;
      • A pay adjustment upon placement in an NSPS position under 5 CFR 9901.351(c)(a WGI adjustment equivalent) (See Note 1);
      • A reassignment increase under 5 CFR 9901.353 upon reassignment to a position within the same band, including such a reassignment increase granted immediately upon movement from a non-NSPS position (i.e., excluding reassignment to a comparable band, since that band is in a different NSPS pay schedule with its own basic pay schedule);
      • An increase (if any) under 5 CFR 9901.355 provided after a reduction in band in the same pay schedule, including such an increase provided immediately upon movement from a non-NSPS position (i.e., excluding movement to a lower band in a different pay schedule); or
      • A one-time pay adjustment upon conversion to NSPS under 5 CFR 9901.371(j) (e.g., a WGI adjustment) (See Note 1);
      • A noncompetitive promotion equivalent increase provided to eligible employees during the first 12 months following conversion under 5 CFR 9901.371(l).
    3. A zero increase at the time of an opportunity for an increase, which would include the following:
      • A zero performance pay increase under 5 CFR 9901.342, excluding employees who do not have an opportunity for an increase because their rate equals or exceeds a range maximum (See Note 1);
      • A zero developmental pay increase under 5 CFR 9901.345, if there is a fixed schedule for receiving such an increase;
      • A zero pay adjustment (WGI adjustment) upon conversion to NSPS under 9901.371(j), if the zero adjustment was based on the employee being rated below an acceptable level of competence (as defined in 5 CFR part 531, subpart D), as required by NSPS 5 CFR 9901.371(j)(6); or
      • A zero pay adjustment (WGI adjustment equivalent) upon placement in an NSPS position and application of 5 CFR 990.351(c), if the zero adjustment was based on the employee being rated below an acceptable level of competence.
    Note 1: OPM has a general policy that a pay increase resulting from a change in pay system does not count as an equivalent increase. However, the NSPS WGI adjustment and WGI adjustment equivalent are pay adjustments made under the NSPS system after conversion or placement (although effective on the same date). Under the NSPS regulations, employees are converted with no change in pay. The WGI adjustment under 5 CFR 9901.371(j) is a mandatory adjustment following that conversion. The WGI adjustment equivalent under 5 CFR 9901.351(c)(1) also is a mandatory adjustment, and the WGI adjustment equivalent under 5 CFR 9901(c)(2) is a discretionary adjustment, both made following placement in an NSPS position.Note 2: To the extent that DoD establishes any control point that serves as a maximum rate for all positions within a defined subcategory within a band based on labor market factors (without regard to performance rating), a pay increase denied solely because of such control point would not be considered to be an opportunity for an increase and thus would not be considered to be an equivalent increase.Note 3: Consistent with 5 CFR 531.407(c), a local market supplement adjustment under NSPS would not be considered an equivalent increase. Also, an adjustment resulting from being placed in a subcategory of positions to which a higher supplement applies would not be an equivalent increase.
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