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Frequently Asked Questions Performance Management

  • Yes.  The individual critical element must describe performance that is reasonably measured and controlled at the individual employee's level.  Such performance includes individual contributions to the team, but does not include team performance.
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  • An agency program must specify the length of its minimum period and that minimum must fall within any limits established by the agency appraisal system.  When an agency decides to use the minimum period as the length of the opportunity period, the minimum period is one of the program features that may be subject to third-party review.  Agencies are advised to be careful in determining the time limits to be used and avoid setting minimum periods that might be judged unreasonably short.
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  • Yes, under current law, performance ratings must be a factor in the reduction in force process. Only under a demonstration project that waives pertinent law or regulation could an agency drop the use of performance in a reduction in force.
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  • Yes. There are some award restrictions regarding political appointees depending on the nature of their appointment. Non-career SES members are not eligible for performance awards or Presidential Rank Awards. In addition, non-career SES and employees in confidential or policy-determining Schedule C positions may not receive awards during a Presidential election period (June 1 of a Presidential election year through January 20 of the following year). Meanwhile, PAS appointees (employees appointed by the President with the advice and consent of the Senate) may not receive awards at any time.
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  • No, there is no comparison across competitive areas to determine if a mix of patterns exists. Only if there is a mix of patterns within a single competitive area can an agency vary credit.
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  • No. The only basis for granting additional service credit for reduction in force is a rating of record.
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  • Only cash and time-off awards must be reported to the Enterprise Human Resources Integration (EHRI). However, if an agency grants a cash stipend or honorarium with an honorary award, it should report that cash payment to the EHRI. For additional information on how to report cash awards to the EHRI and refer to Guide to Processing Personnel Actions.
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  • Additional years of service credit are added to an employee's length of service based on the employee's three most recent ratings of record during the four years prior to the reduction in force. In a competitive area where all the ratings of record being credited were done under a single pattern of summary levels, the additional service credit is computed by averaging the three most recent ratings of record given in the previous four years using the following values: 20 years of service for each Level 5 (Outstanding or equivalent rating); 16 years of service for each Level 4; and 12 years of service for each Level 3 (Fully Successful or equivalent rating). In an agency where employees in a competitive area have ratings of record being credited for reduction in force that were done under more than one pattern of summary levels, the agency can establish the values for the summary levels (within 12 to 20 years) so that performance crediting will be as fair and equitable as possible. Within a competitive area, the agency must use the same number of years additional retention service credit for all ratings of record with the same summary level in the same pattern of summary levels.
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  • The law intends critical elements to be used to establish individual accountability.  This restriction is clearest for non-supervisory employees who may be serving as team members.  Consequently, critical elements generally are not appropriate for identifying and measuring team performance, which by its definition involves shared accountability. A supervisor or manager can and should be held accountable for seeing that results measured at the group or team level are achieved.  Critical elements assessing group performance may be appropriate to include in the performance plan of a supervisor, manager or team leader who can reasonably be expected to command the resources and authority necessary to achieve the results (i.e., be held individually accountable). However, agencies can use other ways to factor team performance into ratings of record or other performance-related decisions, such as granting awards.  One approach to bringing team performance into the process of deriving a rating of record, and certainly to the process of distributing recognition and rewards, is to establish team performance goals within the team members' performance plans as either non-critical or additional performance elements.
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  • The modal rating is the latest rating of record summary level given most often within a single pattern to the employees in a specified group that is no smaller than the competitive area and no larger than the agency undergoing a reduction in force. It is important that the employees undergoing a reduction in force understand the basis used to determine the modal rating.
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