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Frequently Asked Questions Performance Management

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If an agency can establish different amounts of additional service credit in different reductions in force, different competitive areas, and even different summary level patterns, how can they apply the additional service credit in a uniform and consistent manner?

Once an agency determines how it will assign the amounts of additional service credit based on performance, everyone who has ratings of record with the same summary level within the same pattern in the same competitive area will get the same amount of additional service credit. This is a uniform and consistent application of service credit for everyone who meets the specified criteria (i.e., level, pattern, and competitive area).

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