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Frequently Asked Questions Performance Management

Who can get a quality step increase?

A quality step increase (QSI) is a pay feature of the General Schedule. A QSI can only be granted to an employee whose most recent rating of record is Level 5, or, if covered by an appraisal program that does not use a Level 5 summary, the employee receives a rating of record at the highest summary level used by the program and demonstrates sustained performance of high quality significantly above the Fully Successful level.

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