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Frequently Asked Questions Insurance

How are FEGLI (Life Insurance) claims paid?

The Office of Federal Employees' Group Life Insurance (OFEGLI) is an administrative unit of Metropolitan Life Insurance Company that pays claims for the Federal Employees' Group Life Insurance (FEGLI) Program.

If OFEGLI is paying the beneficiary less than $5,000, the beneficiary will receive a check.

If OFEGLI is paying the beneficiary $5,000 or more, the beneficiary will have a choice of two ways to receive the payment.

  • A check
  • A MetLife Total Control Account or (TCA), an interest bearing account set up in the beneficiary's name, with Metropolitan Life Insurance Company (MetLife)

If the beneficiary is receiving $5,000 or more and does not make a decision on how to receive payment, a MetLife Total Control Account will be set up in the beneficiary' s name.

For more information, see the FEGLI Handbook chapter on claims.

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