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Frequently Asked Questions Investigations

e-QIP

  • Yes, you can use your personal computer - at home or at the office. e-QIP is designed to be accessible from most computers, anywhere in the world. A browser configuration check will alert you to any incompatibilities with browsers or browser versions before you login to the e-QIP application.
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  • In e-QIP, your sponsoring agency has the ability to grant you access to your Standard Forms previously filled out in e-QIP. Once your agency grants you access to your previous forms, you have 20 days to login and retrieve them. You will login with the same username and password you used to fill out your forms in e-QIP. If it is the first time accessing e-QIP since June 24, 2012 you will need to register and create a username and password first. Register by clicking the "Register for Username and Password" button on the right-hand side of the screen, inputting your Social Security Number (SSN) or request ID if you do not have a SSN, answering default Golden Questions, creating a username and password and creating Challenge Questions. Username and password will be all that is needed to login after initial registration.
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  • Select 0 (zero) for inches and then click the "submit" button.
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  • No, the answers to your Golden Questions and Challenge Questions are not case sensitive. You must type them in exactly as they were entered the first time. If there were any spaces or punctuation in the response, it must be exact.  If you continue to have issues with your Golden or Challenge questions, please contact your sponsoring agency.
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  • Once you have been notified that you have been given access by a sponsoring agency, login by clicking the "Register for Username and Password" button on the right-hand side of the screen, inputting your Social Security Number (SSN) or request ID if you do not have a SSN, answering default Golden Questions, creating a username and password and creating Challenge Questions. Username and password will be all that is needed to login after initial registration. After creating your Challenge Questions, e-QIP presents you with the Main Menu. Select the link entitled, "Enter Your Data" from the main menu screen. After reading all instructions, you can now begin entering your personal data. In order to ensure the completeness of your data, a validation routine will run after each page is submitted. The validation routine will point out any errors and provided detailed instructions on how to satisfy each incorrect or missing item. When you are satisfied that your form is complete, select the "Display" link from the main menu. After a final review of your data, select the "Certify Your Investigation Request" button to finish your form. On the last screen make sure to print a copy for your records and print and sign each form that has a blank for your signature. Only after you have printed and signed the appropriate signature pages, should you click on the final link entitled, "Release Request/Transmit to Agency." Note: You can only login to e-QIP when your sponsoring agency grants you access.
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  • To correctly complete an e-QIP request you cannot have gaps between your dates. Validation is based on data entered and any time lapse between the end date of one record and the start date of the next record will prompt an error message. You must indicate all period of self-employment, unemployment, or vacation as appropriate. Please provide as complete a set of data as possible. Depending on the type of investigation you will receive, you may be required to provide 10 years of data for some sections. An error message will indicate if this is the case.
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  • Click the "Help" link located upper left hand corner of each page general help information, or you may wish to contact the agency that sponsored you for assistance with specific sections or questions.
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  • If you have no first name, depending on the form you are filling out, you may have to type in the “First” name field “No First Name” or, if available on the screen, select the drop-down menu option “No First Name”. If you have no middle name, simply use the drop-down menu next to the “Middle” name field and select “No Middle Name”.
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  • No, all "Error" and "Warning" messages must be sufficiently satisfied before you can certify and release your e-QIP request to your sponsoring agency.
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  • Simply leave the suffix drop-down field empty.
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