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Frequently Asked Questions Performance Management

  • A critical element is a work assignment or responsibility of such importance that unacceptable performance on that element would result in a determination the employee's overall performance is unacceptable. Governmentwide regulations require employees have at least one critical element in their performance plans. Critical elements must address performance at the individual level only.
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  • There is no Governmentwide time limitation on a time-off award. However, agencies should set their own policy concerning the time allotted to use a time-off award. Remember, if an employee transfers to another agency, the new agency is not required to honor the time-off award earned at the previous agency.
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  • Governmentwide regulations do not specify a minimum amount of time a supervisor must be on the job before he/she may rate an employee.  Agency performance appraisal programs may require a minimum amount of time the supervisor must be on the job before rating an employee.
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  • Yes. Agencies can authorize the development of separate appraisal programs under the framework of their appraisal system. This would allow their various subcomponents or subpopulations to determine how best to address their needs and cultures and more effectively manage individual and organizational performance by tailoring specific appraisal procedures and requirements to mission and work technology.
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  • Governmentwide performance management regulations do not specifically designate who has the authority to assign a rating of record.  The agency will determine who has this authority.
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  • A non-critical element is a dimension or aspect of individual, team or organizational performance, exclusive of a critical element, used in assigning a summary level. It may include, but is not limited to, objectives, goals, program plans, work plans, and other means of expressing expected performance.
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  • The "currency" of a time-off award is time, not money. Agencies have the authority to grant cash awards when they feel that is the appropriate form of recognition or incentive.
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  • A retention standard describes the level of performance necessary to be retained in a job (i.e., the standard written for performance one level above the Unacceptable level). In appraisal programs where a Minimally Successful or equivalent level exists for appraising elements, the retention standard is the Minimally Successful or equivalent standard. In appraisal programs that do not have a Minimally Successful or equivalent level available, the retention standard is the Fully Successful standard. The Merit Systems Protection Board and the courts have held that an agency
    • must ensure that retention standards:
    • are reasonably attainable
    • are not impermissibly absolute (allow for no error)
    • inform the employee of the level of performance needed to retain his or her job
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  • No, but they are  similar.  A performance rating is the appraisal of the employee's performance compared to the elements and standards established in the performance plan.  The rating of record is a specific performance rating done at the end of the appraisal period that includes the appraisal of the elements and standards and also must include the assignment of a summary level (Levels 1-5).  A summary level is an ordered category of performance from Level 1 through Level 5, with Level 1 as the lowest and Level 5 as the highest.  Performance ratings assigned at times other than the end of the appraisal period (such as at the mid-year review, for promotion panels, or similar situations) do not require a summary level to be assigned, although one is permitted.
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  • Yes. Federal employee appraisal law requires Federal agencies to establish one or more appraisal systems. If an agency finds a need to describe different general policies and parameters for different groups of employees, it can develop more than one appraisal system. However, the Office of Personnel Management anticipates that most agencies will not find it necessary to develop more than one set of general policies and guidelines.
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