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An official website of the United States Government.

Frequently Asked Questions USAJOBS

  •   You must have your correct username or email address and password to access your account. Click the "My Account" tab at the top of the page. On the right hand side of the page below "Log In", click the "Did You Forget Your Username or Password" link and follow the prompts. If further assistance is needed after following the prompts, click Contact Us. If you've only forgotten your username, you can use the email address associated with your account to log in. Simply enter your email address in the field provided for your username. If you have forgotten your username and/or password, click the My USAJOBS tab at the top of the page. On the right hand side of the page below "Log In", click the "Did You Forget Your Username or Password" link and follow the prompts. If further assistance is needed after following the prompts, click Contact Us.
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  • A temporary appointment is an appointment lasting one year or less, with a specific expiration date. An agency may make a temporary appointment to:
    • fill a short-term position that is not expected to last more than one year; or,
    • meet an employment need that is scheduled to be terminated within one or two years for reasons such as reorganization, abolishment, or the completion of a specific project or peak workload; or,
    • fill positions that involve intermittent (irregular) or seasonal (recurring annually) work schedules.
    A temporary employee's appointment may be terminated at any time and the employee is not eligible for promotion, reassignment, or transfer to other jobs.  
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  •   Application Status from the My Accounts tab from the USAJOBS home page.  
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  • You can search for a job opportunity announcement (JOA) by entering the announcement number or the control number in the "Keyword Search" field. Please keep in mind that you must enter the JOA number exactly as it appears (spaces, hyphens, etc.). If you are unable to locate a specific JOA, it may be closed or not yet posted on the website. If further assistance is needed, click Contact Us.
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  • To create a USAJOBS account, you will need to click on the “Create An Account” link located at the top right-hand side of the Home page or go to https://my.usajobs.gov/Applicant/MyAccount/Home. Fill in all of the required fields on this page, and then click the Submit button at the bottom of the page. After you click the Submit button, if you receive a message stating we already have an account with your email address, then you may already have an account with us. To log into your account, click "Sign In" in the top right hand corner or click on the My Account menu. Enter your email address in the field provided for your username. Enter your password in the field below. If you have forgotten your password, click the "Did You Forget Your Username or Password" link and follow the prompts. If further assistance is needed after following the prompts, click Contact Us.
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  • KSAs are used by the hiring agency to assess a pool of candidates and make initial determinations on the best qualified candidates for a particular position.
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  • Your account will be locked after three failed login attempts. To have your account reset or reactivated, click Contact Us. You should receive a response back within one business day.
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  • To change your email address, you will first need to log into your account by clicking on the Sign In link in the upper-corner of the Home page or by clicking the My Account tab. Once logged into your account, click on the Profile sub-tab to access your account information. Here, you can update your email address and any other information desired. Once complete, you will need to scroll to the bottom of the page, enter in your current USAJOBS password, and then click the Submit button.  
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  • Most but not all Federal job openings are required to be posted on USAJOBS (some job opportunities announced for the Federal judicial branch are not listed in USAJOBS). If the job advertisement you found was placed by a Federal agency, please contact the agency directly for details and instructions on how to apply.  Be cautious of any company that promises to provide you with Federal job lists or civil service test help. Federal job information is available free of charge from the United States Government via USAJOBS, the Federal government's website.  
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  • Knowledge, Skills, and Abilities (KSAs), or Competencies are the attributes required to perform a job and are generally demonstrated through qualifying experience, education, or training. Knowledge is a body of information applied directly to the performance of a function. Skill is an observable competence to perform a learned psychomotor act. Ability is competence to perform an observable behavior or a behavior that results in an observable product.
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