U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

OPM has established the following ten principles for the FEHB Program. All FEHB carriers must be committed to:

1. Ensuring enrollees have access to good healthcare benefits;
2. Striving to keep FEHB premiums affordable;
3. Ensuring enrollees have access to quality provider networks;
4. Providing competitive healthcare choices for consumers;
5. Strengthening information for consumers so they can be more involved and responsible for their own healthcare decisions;
6. Being well managed and financially secure;
7. Providing efficient and effective contract administration;
8. Ensuring the timely and accurate submission of actuarial data and financial accounting information;
9. Maintaining compliance with FEHB laws, regulations, contract requirements and administrative guidance at all times; and
10. Guaranteeing that enrollee and Government resources are protected.