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Frequently Asked Questions Performance Management

Should agencies provide training to their employees if there is a change made to the awards program?

Yes. If an agency changes its awards program, it should provide appropriate training so employees and managers are aware of how the program is intended to operate. In addition, performance management training, which includes rewarding employees, should be conducted on a regular basis. OPM recommends that agencies train or retrain employees and supervisors on awards and performance appraisal programs regularly, particularly when the agencies' programs change or they have new employees or managers.

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