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Frequently Asked Questions Insurance

Employee Express

  • If you have forgotten your Login ID or Password, you can use the "Forgot Login ID or Password" link on the EEX Login Page.  Alternatively, you can contact the Employee Express Help Desk directly at 1-888-353-9450 or 478-757-3030.
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  • You can't cancel a change. You can, however, make another change, using Employee Express. You can change most discretionary personnel and payroll transactions such as direct deposit, Federal and state tax withholdings, etc. at any time. During FEHB Open Season, you may change your enrollment and/or waive or begin participation in premium conversion at any time up until the last day of Open Season. Employee Express will process only the last transaction.
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